Supervisor, Customer service, Child development
Resume:
Savvanah Ponce
Bakersfield, CA *****
Email: **************@*****.***
Phone: 559-***-****
Professional Summary
Organized and dependable professional seeking a position in an office environment. Brings over 10 years of experience in supervision, customer service, and working in fastpaced settings that require accuracy, clear communication, and confidentiality. Bilingual in Spanish and English, with strong people skills, basic Microsoft Office experience, and a proven ability to learn new systems quickly.Relevant Skills
Administrative & Office
Customer & Student/Parent Service
Bilingual Communication
Supervision & Leadership
Security & Safety Awareness
Core Strengths
Experience
Event Staff / Gate Attendant
Key Staffing Agency – Bakersfield, CA
September 2024 – 2025
Staff Gate 40 at the Kern County Fair livestock area, controlling entry for staff, officers, exhibitors, and judges.
Verify names, passes, stickers, and labels, ensuring only authorized individuals enter restricted areas.
Provide clear directions and assistance to visitors, demonstrating strong customer service skills.
Event Security
Kern County Fairgrounds – Bakersfield, CA
September 2022 – September 2022
Greeted guests at the front gate and assisted with entry procedures.
Conducted stroller, wagon, and bag checks for prohibited items and reported issues to supervisors.
Maintained a calm, professional presence in a busy public environment.
Quality Assurance Technician
Iowa Premium (National Beef) – Tama, IA
August 2019 – November 2019
Monitored production lines to ensure procedures were followed correctly and safely.
Inspected products for quality and communicated issues clearly to supervisors.
Documented concerns and helped maintain consistent quality standards.
Third Shift Manager / Cashier
Yesway – Marshalltown, IA
February 2019 – July 2019
Operated the cash register accurately and provided friendly customer service.
As night shift manager, worked independently to close lottery, balance the register area, restock, and clean the store.
Prepared items for the morning rush, managing time and tasks without direct supervision.
Supervisor
Dow AgroSciences – Nevada, IA
June 2010 – October 2012
Supervised crews in corn and soybean nurseries, assigning workers to specific rows and tasks.
Labeled plots, tracked seed counts, and kept accurate records for project needs.
Trained workers on procedures and expectations, demonstrating leadership and clear communication.
Field Supervisor (Seasonal)
Reyes Labor Services – Marshalltown, IA
June 2008 – April 2012
Led seasonal crews pollinating and harvesting corn.
Explained tasks, monitored progress, and ensured work met contractor standards.
Supported crew members, answering questions and modeling proper techniques.
Education
Marshalltown High School – Marshalltown, IA
Completed high school coursework (update here if you have a diploma or GED).
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