Lafayette, TN
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Tracy Cervantes
TEAM LEADER, COMPANY TRANSLATOR, TEAM PRODUCTION MANAGER
EDUCATION
Ultimate Medical Academy College
* ** ** ******* *** Billing Coding
OBJECTIVE
As the Team Leader and Team Production Manager I had to make sure things continuously flowed smoothly, whether it be dealing with customer service, problem solving, or maintenance of the machine. Whatever it takes to get the production out in a timely manner. I strived to ensure our jobs were done to the best of my ability and always on time.
As the Company Translator I went around wherever I was needed to translate for anyone needed regardless of whether it was the bosses, co workers or even the front office when they had a Hispanic applying.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Supervision
Organization
Communications
Relationship Development
Process Improvement
Problem Resolution
Team Management
Bilingual (English and Spanish)
Customer Service Satisfaction
EXPERIENCE
June 2019-Dec 2025
Team Leader, Production Manager and Company Translator.
COMMUNICATION
Developed ways to ensure our production rates stayed above and beyond what was expected. .
LEADERSHIP
Successfully led my team to ensure our production was top quality and always finished on time.