Remote Customer Service Professional with Legal Background

LISA PLOURDE

**** ******* ******, **** *****, IL 60068 ********@*****.*** 773-***-****

www.linkedin.com/in/lisa-plourde-a76678211

EDUCATION

University of Illinois Chicago School of Law, Chicago, IL

JD Candidate, December 2024

Loyola University Chicago, Chicago, IL

Paralegal Certificate in Litigation Practice, December 2018

•ABA-certified Program

•Lambda Epsilon Chi Member

Providence College, Providence, RI

Bachelor of Science in Business Management, May 2002

PROFESSIONAL EXPERIENCE

Difranco & Associates, P.C., Park Ridge, IL

Law Clerk, May 2024 - July 2024

•Prepared legal documents including complaints, motions, and summons.

•Organized, maintained, and managed case files.

•Completed legal research on civil and criminal matters.

Clerk of the Circuit Court of Cook County District 2 Criminal Services, Chicago, IL

Senior Clerk IV, February 2019 - August 2021

•Assisted the public with tasks such as filing motions, adding hearings, and case record requests.

•Performed data entry of case initiation, financial case balances, and background information.

•Logged and responded to inmate legal mail.

•Reviewed local arrest warrants and processed case files.

StruxcMC, LLC, Chicago, IL

Human Resources Manager, August 2012 - March 2016

•Managed payroll, employee benefits, and project time schedules.

•Created and implemented the office standards to run an efficient office.

•Conducted six-month and yearly employee reviews.

Structures Construction, LLC, Chicago, IL

Bookkeeper, January 2004 - July 2012

•Performed all duties of accounts receivable and payable.

•Fostered relationships with the third-party CPA to generate quarterly and annual financial statements.

•Managed confidential employee record, company files, and payroll.

VOLUNTEER EXPERIENCE

•Cook County Public Defender Office Felony Division, Law Student Volunteer

•Cook County Public Defender Office Homicide Task Force, Law Student Volunteer

•Christian Appalachian Project, AmeriCorps Member

•Y.O.U. Evanston, Art Instructor

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