Dynamic Customer-Driven Beauty Specialist
Resume:
Sophia Barrs
I am dedicated and well customer-focused. I am very excellent with customer service. I show integrity working with others in any environment, along with greeting others with care and showing respect. I provide a phenomenal customer service experience while working with others.
1979 Vestry Dr. Charleston, SC
***************@*****.***
EXPERIENCE
SEPHORA AT KOHL’S, Charleston SC— Beauty Advisor
October 2025- Present
-Providing onboarding training to learn more about Sephora and their products that are sold.
-Keeping all areas, testers, makeup product residue from off of any shelves.
-Helping customers and providing customer service.
-In-store product recommendations to customers.
-Testing products on customers.
-Counting money efficiently and accurately.
-Bagging and placing merchandise correctly in the bag.
-Making customers feel like they had a rewarding experience coming into Sephora at Kohl’s.
-Keep shelves of products neat and organized.
-Stocking items on shelves or inside or drawers.
-Showing up to work with the correct dress code and appropriate shoes.
-Operating register and POS Systems.
-Offer customers if they would like to sign up to Sephora’s beauty insider program to earn rewards, coupons, etc.
FOOD LION, Charleston SC— Store Associate Cashier
June 2025 - August 2025
-Keeping a smile and positive attitude.
-Greet customers as they walk in the store.
-Scanning items and bagging the items neat and organized.
-Proper and efficient with transactions, cash handling, coupons, etc.
-Using POS Systems.
-Recommendations to products for customers who are in need of help.
-Make the shopping experience awarding for the customer
-Work with others as a team.
-Phenomenal and top notch customer service.
TROPICAL SMOOTHIE CAFE, Charleston SC— Crew Member
March 2025-June 2025
-Keeping areas cleaned and sanitized.
-Wash hands thoroughly after every order and task.
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-Changing gloves.
-Cleaning bathrooms and lobby.
-Wiping tables, countertops, walls, etc.
-Recommend items that would help benefit the customer’s needs.
-Upselling items.
-Showing respect in the workforce.
-Keep it professional.
ZAXBYS, Location — Job Title
July 2023-February 2023
-Following opening and closing duties.
-Following safety rules and guidelines.
-Follow Rules regulated.
-Provide sensational customer service.
-Always staying friendly and polite.
-Restocking items
-Help others, including customers, other co-workers, managers, etc
-Showing gratitude to our guests.
-Maintained a balanced cash drawer at all times.
-Ensuring correct counting of cash handling.
-When a customer is dissatisfied, apologize and make the customer feel heard and supported, taking initiative to resolve the issue.
-Maintained knowledge of current promotions, sales events, and store policies to provide full accurate information to customers.
EDUCATION
West Ashley High School, Charleston SC— Highschool credits
August 2022-February2025
I achieved and earned 3 years worth of Nail Tech class credits. Performing Nail Tech Course 1, Nail Tech Course 2, and Nail Tech Course 3.
Low Country Virtual, Mt. Pleasant SC — Highschool Diploma
September 2025- Present
I have achieved a certification of taking the Employability Skills course which took 2 months to complete. This course is to show how to successfully have the knowledge and skills to show integrity, respect, follow directions, and a reliable employee in the workforce.
PROJECTS
Beauty and Cosmetics - Hands on project worked on in Nail Tech Course 3
A hands on experience learning project which improved my skills on beauty and cosmetics. A product where you had to research all the new trends and products people are trying. Such as nail enhancements, hair treatments, makeup, skincare, fragrances, etc.
SKILLS
-Customer service
-Listener
-Fast learning
-Upselling
-Product Recommendation
-Knowing different brands, fragrances, cosmetics, etc.
-Help others
-Communication
-Professional
-Integrity
AWARDS
AB Honor roll student
3.1 GPA
Picked out of a school with hundreds of kids to attend a lesson with the daycare students and paint the children’s nails.
LANGUAGES
English- Fluent
Spanish- Intermediate
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