Experienced Bookkeeper and Data Analyst with 20+ Years Experience
Resume:
Jacqueline D Nuncio
San Antonio, TX 78245
Mobile: 210-***-****
*******@*********.***
SUMMARY OF QUALIFICATIONS
I have over 20 years’ experience Knowledgeable in Microsoft Office
Accounting
Customer Service Experience with QuickBooks Software
Certified Bookkeeper Data Research and Analysis
PROFESSIONAL EXPERIENCE
McDonald,San Antonio, TX 78245
Crew Member
Cashier, Customer Service
Package orders
Curb side delivery
Citibank, San Antonio, TX 78245 January 2018 – October 2023
Escalation Specialist 5
Analysis Customer account looking for unusual activity.
Calling Customer to Discussion there account.
Receiving calls from Customer when they are having issues with their Debit Card.
4/2020 moved to Remote working for Money Mule, we would be issued assigned task thru Teams. Reading reports to confirm where customers accounts were legitimate or need to be closed out.
Citibank, San Antonio, TX 78245
Data Analyst Temporary Position December 2016 – December 2017
Currently performing Factiva Search for Branch Commercial Quality Control.
Going thru Paperwork from the Branches to see if Customer can open Accounts.
Imputing Info into the Database and Knowing Your Customer programs.
EDUCATION
Hallmark College of Technology August 2013
Associate of Science Degree in Business Administration
Bookkeeping Certification March 2012
National Bookkeeper Association
Contact this candidate