Janelle Hoffstead
Brooklyn, NY
*******************@*****.***
Objective
Reliable and detail-oriented professional seeking a remote or work-from-home position. Experienced in customer service, logistics, scheduling support, and teamwork in fast-paced environments. Strong communication, organization, and problem-solving skills.
Core Skills
● Remote Communication & Collaboration
● Customer Service & Conflict Resolution
● Time Management & Self-Motivation
● Inventory & Logistics Coordination
● Scheduling & Organization
● Teamwork & Adaptability
● Attention to Detail
Professional Experience
Direct Support Professional- Care Provider
Sept 2024 – Feb 2025
● Supported individuals with daily needs through communication, scheduling, and organization
● Maintained records, coordinated appointments, and ensured smooth daily routines
● Solved problems calmly while maintaining professionalism and empathy Whole Foods Market – Team Member
June 2022 – Jan 2024
● Organized inventory and maintained accurate stock levels
● Assisted customers and handled multiple tasks efficiently
● Worked collaboratively with team members to meet store goals Amazon – Warehouse Associate
March 2019 – June 2020
● Managed inventory, shipments, and package tracking in high-volume environment
● Met productivity goals while maintaining accuracy and teamwork
● Used scanning systems and logistics processes to track packages McDonald’s – Team Member
Oct 2017 – Aug 2019
● Delivered strong customer service in fast-paced environment
● Managed orders, handled transactions, and multitasked effectively
● Worked with team to maintain efficiency and quality Education
Clara Barton High School – Diploma, 2019
Community College – Liberal Arts Coursework
Remote Work Strengths
● Comfortable using email, messaging, and virtual collaboration tools
● Reliable internet access and quiet workspace
● Strong self-discipline and ability to meet deadlines independently