Salesforce Developer - Admin - LWC & Automation Specialist

Bharath Reddy Tenali

Salesforce Developer Administrator

Email: ********************@*****.*** Phone: 763-***-****

PROFESSIONAL SUMMARY

Salesforce Developer and Certified Salesforce Administrator with 3+ years of experience supporting and enhancing Sales Cloud and Service Cloud implementations in enterprise environments. Strong expertise in Apex development, Lightning Web Components (LWC), Salesforce Flow automation, SOQL, security configuration, and data management. Proven track record of automating business processes, improving CRM usability, ensuring platform scalability, and providing production support within Agile/Scrum teams.

TECHNICAL SKILLS

Salesforce Platform: Sales Cloud, Service Cloud, Lightning Experience, Lightning Web Components (LWC),

Apex, Salesforce Flow (Record-Triggered, Screen), Validation Rules, Record Types, Page Layouts, Reports, Dashboards

Development & Automation: Apex Classes, Apex Triggers, SOQL, SOSL, REST APIs, HTTP Callouts, Workflow Automation

Security & Data Management: Profiles, Permission Sets, Role Hierarchy, Sharing Rules, Salesforce Data

Loader, Data Migration, Data Cleanup

DevOps & Tools: Copado, Change Sets, Sandbox Management, Jira, Agile/Scrum

Languages & Databases: Java, JavaScript, HTML, CSS, SQL Oracle, SQL Server

PROFESSIONAL EXPERIENCE

Salesforce Developer

Capital One Dec 2024 – Present

Participate in the full SDLC by gathering requirements, designing, developing, testing, deploying, and supporting Lightning Web Components (LWC) using JavaScript, HTML, and CSS to enhance Lightning Experience for Sales and Service Cloud users.

Design, develop, and maintain Apex classes and bulkified triggers as part of the SDLC, implementing business logic while ensuring Salesforce governor-limit compliance, scalability, and maintainability.

Implement 10+ Salesforce Flows (record-triggered and screen flows) during the build and automation phases of the SDLC to automate lead routing, case management, approvals, and notifications, reducing manual effort.

Configure and customize the Salesforce data model throughout the SDLC by creating custom objects, fields, validation rules, record types, and Lightning pages to meet evolving business requirements.

Support Sales Cloud processes across development, testing, and production phases, including lead management, opportunity lifecycle, forecasting, and pipeline tracking.

Enhance Service Cloud functionality during implementation and support phases by configuring case workflows, assignment rules, escalation rules, and email-to-case automation.

Contribute to DevOps and CI/CD practices by supporting source control, deployment pipelines, and release management using Copado in an Agile environment.

Support bi-weekly Salesforce releases during deployment and post-production phases using Copado and Change Sets, and resolve production issues through debugging, log analysis, and root-cause investigation.

Salesforce Developer

ABB Ltd Jan 2022 – Jul 2023

•Delivered Salesforce customizations using Apex and Lightning Web Components to support enterprise CRM workflows across Sales Cloud environments.

•Refactor and optimize existing Flows, Apex triggers, and legacy automations to reduce technical debt, improve reliability, and follow Salesforce automation best practices.

•Optimized SOQL queries and Apex triggers to support bulk data operations and maintain system performance.

•Customized Lightning pages, page layouts, validation rules, and record types to improve user adoption and data quality.

•Performed data migration, data cleanup, and deduplication using Salesforce Data Loader during system enhancements.

•Managed Salesforce security configuration, including profiles, permission sets, roles, and sharing rules.

•Collaborated with business stakeholders and participated in Agile/Scrum ceremonies, supporting testing and post-deployment activities.

Salesforce Intern

Infosys Jul 2021 – Dec 2021

•Assisted Salesforce developers and administrators with configuration, Apex development, and LWC enhancements under senior guidance.

•Built basic Salesforce Flows, reports, and dashboards to support sales and service operations.

•Supported sandbox testing, UAT, deployments, documentation, and user access management.

EDUCATION

Master’s in information technology and management, Concordia University, Saint Paul, MN

Bachelor of Technology in CSE, Kakatiya University, India

CERTIFICATIONS

•Salesforce Certified Administrator

•Salesforce Certified Platform Developer I

•Salesforce Certified Sales Cloud Consultant

Contact this candidate