Customer Support Specialist - Remote Enthusiast
Resume:
High School Diploma
Plainville High School
Plainville, CT
Excellent Interpersonal, communication, organizational and typing skills. Young and eager to secure a position with potential for growth within the company.
Answering Service Operator
Advancecommunications Farmington, CT
Counselor-in-Training
Wheeler YMCA Plainville, CT
ROBERT ”
CALDER
CONTACT
********.******@*****.***
PLAINVILLE, CT 06062
SKILLS
• Accurate recordkeeping
Interpersonal and written
communication
•
• Positive relationships
• Organization
• Customer service
• Administrative support
• MS Office
EDUCATION AND
TRAINING
SUMMARY
EXPERIENCE
Maintained excellent customer satisfaction through polite, calm demeanor.
•
Fielded incoming calls, answered questions and
transferred calls internally.
•
• Researched and quickly resolved customer issues. Took messages from callers and accurately relayed
details to intended staff.
•
Completed connections between callers,
departments and professionals.
•
Enforced discipline and policies to protect safety of recreational activity participants.
•
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
•
Observed participants for signs of physical distress and stopped activity to administer care.
•
• Explained principles, techniques and safety
Super Senior Award—Given to students with no disciplinary actions
(detention, etc) for four years of High School
requirements to activity participants to prevent
injury.
AWARD/RECOGNITION
Contact this candidate