Motivated Leader with Customer Service Expertise

ASJIA RIDDICK

Motivated and dependable professional with a strong background in leadership, customer service, and teamwork. Experienced in fast-paced retail and service environments with proven ability to adapt, multitask, and deliver quality results. Known for leadership, communication, and a commitment to growth—both personally and professionally. Education

[Mountain House High School] — High School Diploma Graduated May 2023

● Leadership Program (2019 – 2023)

● Varsity Soccer Team Captain (Junior & Senior Year) Work Experience

BioLife Plasma Services — Phlebotomy Assistant / Medical Support May 2025 – Present

● Assist with donor registration, screening, and post-donation care in a fast-paced medical environment.

● Ensure a clean and safe workspace while following all health and safety standards.

● Build trust and rapport with donors through compassionate and professional service. Amazon Fulfillment Center — Warehouse Associate

April 2024 – July 2024

● Managed product inventory, packaging, and shipment processes efficiently to meet productivity goals.

● Operated scanning and labeling systems accurately to ensure on-time order fulfillment.

● Collaborated with team members to maintain a safe and organized workspace. Levi’s (Seasonal) — Retail Sales Associate

December 2023 – January 2024

● Delivered excellent customer service during high-traffic seasonal periods.

● Assisted customers with fitting, product selection, and checkout while maintaining visual standards.

● Organized stock and processed returns efficiently to support team goals. Starbucks Coffee Company — Barista

November 2022 – November 2023

● Prepared and served beverages and food items while maintaining top-quality service.

● Built strong customer relationships and personalized guest experiences.

● Trained new team members on operations, teamwork, and customer service. Foot Locker — Sales Associate

August 2021 – January 2022

● Promoted athletic footwear and apparel, meeting and exceeding sales goals.

● Provided knowledgeable product recommendations to enhance customer satisfaction.

● Assisted with restocking and store presentation. Leadership & Activities

● Leadership Program (2019 – 2023): Developed communication, teamwork, and project-management skills.

● Varsity Soccer Captain (2021 – 2023): Led practices, motivated teammates, and fostered team unity.

Skills

● Customer Service & Communication

● Leadership & Team Collaboration

● Time Management & Reliability

● POS Systems & Cash Handling

● Microsoft Office & Basic Computer Skills

● Adaptability in Fast-Paced Environments

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