Retail Operations & Internal Audit Clerk

MAPULE TALANE

060******* *************@*****.*** 260 PHADIMA SECTION KATLEHONG 1431

Profile

Detailed-oriented and proactive retail professional with 4+years of experience in store operations and administrative support.Recently developed a strong passion for internal auditing through hands on experience conducting mini audits in store.Skilled in compliance checks, process control,SOP,and stock auditing.Currently studying towards a Higher Certificate in Retail Management Development . Core skills

.In-store auditing cash handling,stock,SOP Checks

.Internal controls and risk awareness

.Administrative support and reporting

.Retail operations and compliance

.Documentation and policy tracking

.Attention to detail and organisation

.Strong written verbal communication

.Microsoft office Excel,Word,Point-of-sale system

Experience

ASSISTANCE MANAGER FROM 2022 AUGUST-2025 PRESENT

Administrative clerk/Supervisor

.Oversaw documentation for daily store operations and coordinated shift reports

.Tracked procedural compliance related related to cash handling,petty cash,and customer service policies

.Communicated procedural updates to staff and assisted with training new employees.

.Maintained compliance logs and supported audits with accurate record keeping

.Conducted mini in-store audits weekly to check stock accuracy

.Assist Store Managers in preparing for official internal audits and compliance visits

.Ensure records,reports, and receipts are accurately maintained and stored. Education

Higher Certificate in Retail Management Development Regent Business School-In Progress

Matric Certificate

Phumulani Secondary School 2005

Awards

Contributed to branch being ranked #1 in opening customer rewards accounts regionally and demos rating strong administrative support and customer engagement. References

.Available on request.