SmartCOMM / SmartIQ Developer & Future Architect Resume
Name: Sravan Kumar Sunkavalli
Location: Hyderabad, India
Mobile: 919*********
Email: **********.******@*****.***
Total Experience: 10 Years
SmartCOMM / SmartIQ Experience: 3+ Years
Target Role: SmartCOMM Developer / SmartCOMM Lead / SmartCOMM Architect
PROFESSIONAL SUMMARY
SmartCOMM & SmartIQ Developer with 10 years of IT experience and proven expertise delivering enterprise-grade CCM (Customer Communication Management) solutions. Specialized in SmartCOMM template development, SmartIQ workflows, data modeling (XML/XSD/JSON), multi-channel document design, and API-based integrations. Strong background in .NET development enabling seamless upstream–SmartCOMM integration. Experienced in migrating legacy templates, performance tuning, batch processing, and designing scalable document generation architecture.
CORE COMPETENCIES
SmartCOMM / SmartIQ
Template Set design, Layouts, Stylesets, Master Pages
Data Modeler, JSON/XML Schema, XSD-based data structures
SmartIQ SmartCOMM orchestration
Shared Content, Enclosures, Conditional Rendering
Script Libraries (JavaScript / Groovy)
Multi-channel output (PDF/HTML)
Review Case Editor debugging
Post-processing (Watermarks, Bookmarks, Barcodes)
Migration Studio, Regression Suite
Integration & Upstream Technologies
SmartCOMM REST APIs (Assemble, Draft, Generate, Jobs)
SmartIQ REST data passing
.NET Core REST API integrations
JSON/XML transformations
.NET / Full Stack
C#, ASP.NET, .NET Core
HTML5, CSS3, JavaScript, jQuery, React
SQL Server, Entity Framework, LINQ
REST APIs, WCF, SOAP Services
Tools & Methods
Git, SVN, Visual Studio
Agile/Scrum
CI/CD exposure
PROFESSIONAL EXPERIENCE
Technology Lead – Infosys India Pvt. Ltd.
Oct 2022 – Present
Role: SmartIQ & SmartCOMM Developer
Key Responsibilities: - Migrated legacy communication templates to SmartCOMM with improved performance. - Designed and configured Template Sets with channel-specific formatting. - Built complex SmartCOMM templates with conditional logic and dynamic components. - Implemented SmartIQ SmartCOMM integrations for customer onboarding flows. - Developed SmartCOMM data models using XML/XSD and JSON structures. - Implemented REST API-based dynamic data population during document generation. - Created reusable shared content, stylesets, master pages, and dynamic tables. - Integrated SmartCOMM with upstream systems via REST APIs. - Delivered critical production fixes, eliminating SLA breaches. - Participated in sprint planning, backlog refinement, demos, and Agile ceremonies. - Developed APIs for services including ABN validation. - Implemented Email/SMS service integration for outbound communications. - Provided L3 production support and enhancements for multiple banking modules.
Client: Westpac Institutional Bank
Duration: Aug 2022 – Present
PREVIOUS EXPERIENCE
Dot Net Consultant – Edvensoft Solutions India Pvt. Ltd.
Jun 2015 – Sep 2022
Role: .NET Developer / Full-Stack Developer
Project: PlayPlaceCRM
Client: PeekNPlay
Role: .NET Developer
Duration: Dec 2020 – Jul 2022
Responsibilities: - Developed UI for admin and campaign modules using React and .NET. - Implemented custom validations and reusable UI components. - Integrated wireframes/designs into code. - Built data visualization utilities and reusable components. - Participated in defect-free delivery cycles and Agile ceremonies.
Project: Fleet Management
Client: Wheels
Role: .NET Developer
Duration: Jun 2017 – Nov 2020
Responsibilities: - Designed web pages using HTML, CSS, JS, jQuery, XML. - Used ASP.NET MVC, SQL Server, Entity Framework, LINQ. - Developed REST APIs and integrated with UI. - Managed tasks using TFS. - Implemented enhancements and fixes across modules. - Developed data-access layers and SQL procedures. - Used WCF, LINQ, and SQL extensively.
Project: TimeSheet
Client: Edvensoft Internal
Role: .NET Developer
Duration: Jul 2015 – May 2017
Responsibilities: - Designed admin and user panels for internal timesheet management. - Developed REST services in C#. - Wrote SQL Server procedures and SSRS reports. - Performed unit testing and resolved QA-raised issues. - Adopted Agile methodology and contributed as Scrum Master for 2 releases.
TECHNICAL STRENGTHS
End-to-end SmartCOMM template architecture
High-volume batch processing
SmartIQ SmartCOMM workflow automation
API integration and error handling design
Multi-channel template strategy
CCM performance tuning
JSON/XML data mapping & transformation
EDUCATION
B.Tech (2012) — TRR College of Engineering & Technology (JNTU Hyderabad)
PERSONAL DETAILS
Location: Hyderabad
Notice Period: 60 Days (Negotiable)
DECLARATION
Focused on advancing into SmartCOMM Lead / Architect roles and open to enterprise-level CCM solution design opportunities.