Remote Call Center Representative Candidate: Jessica Robinson
Resume:
JESSICA
ROBINSON
Academic Specialist
PROFILE
I have dedicated my career to
improving the way that education is
perceived. I believe that the value of
education is immeasurably important
and that it should be promoted in
each stage of life. Educators, students,
and families must work together to
ensure promising futures. I have
dedicated most of my time to
ensuring that the teachers that I serve
are inspired, as well as students,
families, and the communities that
they reside in.
CONTACT
PHONE:
EMAIL:
*******@*****.***
EDUCATION
University of Mary Washington, Bachelor Business Administration 2010 - 2013
3.87- GPA, Presidential Honors Award, President of Diversity and Inclusion, Orientation Organizer, Student Transition Program Leader Southside Community College, Child Development Associate 2017-2019
3.25- GPA
American Military University, Master of Legal Studies (Currently enrolled) 3.89- GPA
WORK EXPERIENCE
American Public Education, Inc [Admissions Coach]
2020–Current
Support students with academic guidance, consultative conversations with students regarding degree plans, financial advising and payment processing, lead virtual orientations and virtual walkthroughs, lead team meetings and presentations of new company policies Steps Head Start [Principal/ Site Administrator]
2017–2020
Monthly federal and state inspections of school, monthly one on one meetings with teachers and teaching assistants, weekly observations of teaching staff, conscious discipline teaching technique, approval of teaching plans in accordance with Virginia Board of Education standards of learning, creation of correction plans for teaching staff, recruitment and layoff of teaching staff, creation of community events, payroll, and staff meetings.
University of Mary Washington [Academic Program Advisor] 2011–2013
Organization of orientation for incoming students, planning events for students throughout orientation, conducting campus tours and managing 15 additional staff members, assisting students with registration for courses, conducting classes on financial and time management.
Helping Hands Can Save Lives [Owner]
2010- present
Academic guidance for students starting with grade 10 and serving those through college, application assistance to colleges, fundraising events, tutoring services, assisting local schools with training and improvement of teaching staff, volunteering and public speaking events to promote the value of education
SKILLS
Accurate time and task management, successfully promoting the value of education and it’s importance, social and professional networking, appropriate engagement with employees and management, efficient documentation, operational expert, certified life coach, acadmic guidance and career guidance, mentorship, creation and ensuring the implementation of employee correction plans, financial budgeting, business improvement plans, communication, technical operations, Microsoft Suite, event planning.
Contact this candidate