Operations Leader with Proven Execution Track Record
Resume:
MARK PATTERSON
****.***********@******.***
Motivated and dedicated professional with a strong work ethic, a commitment to continuous learning, and a passion for team success. Known for being a fast learner who thrives under pressure, with the ability to multitask and prioritize effectively in dynamic work environments. Skilled at building positive relationships, communicating respectfully and clearly across all levels of an organization, and seeing tasks through to completion. Focused on maximizing personal and team performance through accountability, adaptability, and a strong sense of ownership.
EXPERIENCE
01/01/07 – 01/01/2011
PRODUCTION SUPERVISOR, quemetco metals lmtd inc
Progressed from Laborer to Department Supervisor through strong work ethic, adaptability, and cross-functional skill development. Gained hands-on experience across multiple departments, building a well-rounded understanding of operations and workflow efficiency.
As Supervisor, led a team of 20–25 employees, overseeing daily operations to ensure production goals and customer deadlines were consistently met.
Assigned tasks based on workforce capacity, production priorities, and shipping schedules.
Monitored production output and adjusted workflow to meet customer demand and tight deadlines.
Coordinated with shipping and logistics to track outgoing orders and ensure timely delivery.
Maintained accurate records of production data, material usage, and inventory levels.
Promoted a collaborative, safe, and efficient work environment through clear communication and hands-on leadership.
Supported continuous improvement efforts by identifying process bottlenecks and recommending solutions to improve efficiency and throughput.
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01/02/2011 – 09/17/2013
MAINTENANCE, bright international
Was in responsible to maintain production lines and equipment. Perform PM’s on Blenders, Conveyors, Video Jets, Etc.
09/18/2013 – 01/01/2016
PACKAGING SPECIALIST, GRAHAM PACKAGING
01/01/2016 – 02/08/2018
CORRECTIONAL OFFICER, CCA
Responsible for overseeing the safety, security, and daily supervision of up to 120 inmates per shift, with numbers occasionally exceeding this depending on assigned work details. Trained in conflict resolution and de-escalation techniques, maintaining composure and sound judgment under high-pressure situations. Developed strong interpersonal and communication skills by effectively managing a diverse range of personalities and behaviors. Adapted communication styles to engage with individuals constructively, ensuring compliance and cooperation while minimizing conflict. Demonstrated active listening and problem-solving skills by addressing inmate concerns promptly and appropriately, contributing to a safer and more stable correctional environment.
02/09/2018 – 02/23/2022
HEAVY EQUIPMENT OPERATOR, Freeport Mcmoran
Operated a range of heavy equipment and machinery in the extraction of copper, gold, and molybdenum within an open-pit mining environment.Consistently met or exceeded daily production targets while executing assigned projects critical to short- and long-term mine planning objectives. Demonstrated a strong commitment to operational efficiency and precision, ensuring timely project completion aligned with production schedules. Maintained strict adherence to safety protocols, recognizing that even minor errors could result in serious injury or fatality. Actively participated in daily safety briefings, with an emphasis on being "Fit For Duty" as a core component of workplace safety culture.
02/24/2022 – 10/09/2022
MAINTENANCE TECHNICIAN II, GRAHAM PACKAGING
As a maintenance technician in a blow molding manufacturing environment, I was tasked with performing preventive and corrective maintenance on blow molding machines and related systems. My duties included troubleshooting and repairing mechanical, electrical, hydraulic, and pneumatic issues to reduce equipment downtime and ensure consistent production. I regularly inspected and maintained molds to guarantee proper alignment and product quality. I relied on technical manuals, schematics, and blueprints to diagnose problems accurately. Additionally, I strictly followed all safety protocols, including lockout/tagout procedures and PPE requirements, while supporting equipment installations, calibrations, and continuous improvement efforts initiatives.
10/10/2022 – 4/2/2023
PRODUCTION SUPERVISOR, GRAHAM PACKAGING
Led a team of 17 hourly employees in a fast-paced manufacturing environment, overseeing operations across six blow molding lines. Ensured compliance with safety, quality, GMP, and company policies. Conducted monthly safety meetings and promoted a “Safety First, Quality Focused” culture. Managed shift responsibilities including training, performance management, housekeeping, productivity, labor utilization, warehousing, and raw material control. Developed engagement strategies to boost team morale and conducted regular 1:1s to support employee growth. Reported on shift targets and addressed outstanding issues.
04/03/2023 – 2/15/2024
PRODUCTION MANAGER, GRAHAM PACKAGING
As Production Manager at Graham Packaging, I oversaw daily manufacturing operations within a high-volume, fast-paced blow molding environment. I led cross-functional production teams to meet safety, quality, and efficiency targets while ensuring compliance with company standards and customer specifications.
Directed and coordinated shift operations to meet production schedules, optimize equipment utilization, and minimize downtime.
Supervised, trained, and developed production staff, fostering a culture of accountability, teamwork, and continuous improvement.
Implemented lean manufacturing practices and process improvements to increase throughput and reduce scrap and waste.
Collaborated closely with Maintenance, Quality, and Engineering departments to troubleshoot issues and streamline production workflows.
Ensured strict adherence to GMP, OSHA, and company safety standards, promoting a safe work environment and driving “zero-incident” culture.
Monitored production metrics and generated performance reports to support data-driven decision-making and improve operational KPIs.
Participated in customer audits and supported new product trials and line startups to meet evolving client needs.
02/15/24 – CURRENT
PRODUCTION SUPERVISOR, GRAHAM PACKAGING
Leading a team of 17 hourly employees in a fast-paced manufacturing environment, overseeing operations across six blow molding lines. Ensured compliance with safety, quality, GMP, and company policies. Conducted monthly safety meetings and promoted a “Safety First, Quality Focused” culture. Managed shift responsibilities including training, performance management, housekeeping, productivity, labor utilization, warehousing, and raw material control. Developed engagement strategies to boost team morale and conducted regular 1:1s to support employee growth. Reported on shift targets and addressed outstanding issues
EDUCATION
08 2006
DIPLOMA, altamont high school
SKILLS
Reliable/Responsible
Can Multi-Task
Calm Under Pressure
Detail Oriented
Time Management
5-S
Problem solving skills
Ambitious/Hard Working
Proactive
Driven/Self Motivated
Teamwork
Conflict Resolution
ACTIVITIES
Outside of work, I’m passionate about spending quality time with my family and exploring the outdoors. I enjoy discovering hidden gems across Arizona — whether it’s camping under the stars, hiking scenic trails, or fishing with my kids at new spots. I also love tackling home improvement projects, finding creative ways to upgrade and personalize our living space. On weekends, we often seek out unique, off-the-beaten-path restaurants as a family adventure, always on the lookout for something delicious and different.
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