Security Professional-Access Control & Incident Response

Shyne Rivera

New York, NY • 929-***-**** • *********@*****.***

NYS Security Guard License • 8-Hour & 16-Hour Certificates Completed PROFESSIONAL SUMMARY

Reliable and observant Security Professional experienced in access control, customer interaction, conflict de-escalation, and maintaining safe environments. Strong situational awareness and communication skills. Seeking to support a New York security team with professionalism and consistent alertness.

RELEVANT SECURITY EXPERIENCE

Independent Security Contractor – New York, NY (2023 – 2025)

• Monitored entrances, exits, and controlled access at private events.

• Conducted bag checks, ID verification, and ensured authorized entry.

• Patrolled event areas and responded to disturbances calmly and professionally.

• Provided crowd control and maintained order during high-traffic times. Private Event Security – Various Locations, NYC (2022 – 2023)

• Observed guest activity and enforced safety standards.

• Assisted in de-escalating verbal conflicts before escalation.

• Protected property and equipment throughout events.

• Maintained visibility to deter unwanted behavior. OTHER WORK EXPERIENCE

Food Service / Retail Roles – NYC (2019 – 2024)

• Monitored customer activity and maintained awareness of surroundings.

• Resolved conflicts and handled fast-paced crowds calmly.

• Assisted in preventing theft and enforcing store policies.

• Closed registers securely and followed safety procedures. CERTIFICATIONS

• NYS Security Guard License

• 8-Hour Pre-Assignment Training

• 16-Hour OJT Training

SKILLS

Surveillance • Access Control • Patrolling • Incident Reporting • Crowd Control • Emergency Response

• Conflict De-escalation • Communication

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