Sales & Account Manager - Tech Support Specialist
Resume:
Meriane Krisha R.
Lim
EDUCATION
High School
Grace Christian High School
Fashion Design and
Merchandising
De- Lasalle College of Saint
Benilde
Fashion Design
School Of Fashion And The Arts
2011 - 2013
CONTACT
*******.***@*****.***
36 Imperial st. Cubao, Quezon
City, Philippines
HOBBIES
EXPERIENCE
Account Manager / Sales Manager
Yale Hardware Corportion, Philippines 02/2010 -
11/2018
-Built and maintained strong relationships with key accounts, ensuring client satisfaction and retention.
-Acted as the primary point of contact for clients, addressing needs, resolving issues, and providing tailored solutions.
-Developed and implemented strategic sales and account plans to drive business growth.
-Coordinated with marketing, product, and customer service teams to align client objectives with company goals.
-Achieved revenue targets through proactive account management.
Technicial Support Specialist
VXI Global Philippines 10/2013 - 07/2014
Provides technical support to users by troubleshooting hardware, software, and network issues. Assists with installations, updates, and system maintenance. Ensures timely resolution of problems and delivers excellent customer service.
Technical Support Representative
Expert Global Solutions, Philippines 08/2014 - 10/2015 Assists customers by troubleshooting technical issues, providing solutions, and guiding users through system setup and problem resolution. Delivers prompt, clear, and professional support to ensure customer satisfaction. Online ESL Teacher Trainer
First Future, Philippines 10/2016 - 01/2019
Conduct comprehensive training sessions for new and experienced ESL teachers, focusing on modern teaching methodologies, lesson planning, classroom management, and student engagement strategies.
• Mentor and support teachers through one-on-one
coaching, observation feedback, demo lesson assessments, and ongoing professional development.
Online ESL Teacher
PalFish, Singapore 08/2023 - 02/2025
Teaches English to students of various ages and skill levels through online platforms. Develops interactive lessons, corrects language errors, and helps students improve their communication skills in English.
Sketching,
Sewing,
Dancing, Arts &
Crafts, Reading
Books,
Composing
Poetries,
Dancing
ESL Teacher
Freelance 2019 - 2024
Teaches English as a Second Language to students, focusing on grammar, vocabulary, pronunciation, and conversation skills. Plans lessons, assesses student progress, and supports language development in an engaging learning
environment.
SKILLS
Technical Skills -• Technical
Troubleshooting • Software and Application
Teaching Skills • ESL Lesson Planning and
Curriculum Development • Online Teaching
Soft Skills • Strong Communication and
Interpersonal Skills • Problem Solving and
CERTIFICATES
TEFL Certicate
online 11/8/2016
A TEFL (Teaching English as a Foreign Language) certificate is a professional credential that validates a person's ability to teach English to non-native speakers. It's an internationally recognized qualification, often a key requirement for teaching English jobs abroad or online. A TEFL certificate demonstrates that the holder has completed a course that provides them with the necessary skills and knowledge to effectively teach English
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