Mortgage Documentation & Funding Specialist

ANGELA WILLIAMS

Maumelle, AR ***** 501-***-**** *******************@*****.*** www.linkedin.com/in/AngelaWilliams8811

LOAN DOCUMENTATION SPECIALIST

Detail-oriented, customer-focused professional, saving time and money through timely document submission and meticulous organization. Ensure mortgage files are ready for closure by obtaining information from clients and spotting/fixing errors. Assist in organizing departments and reducing backlogs, often assigned special projects to streamline processes and improve documentation. Excel under deadlines and deliver excellent customer service.

Core competencies:

Communication (Written & Verbal) Staff Training Client Communication Project Management Deadline Management Process Improvement By Laws TILA-RESPA Integrated Disclosure (TRID) Corporate Authority Documents Articles of Incorporation Certificate of Good Standing

Professional Experience

First Horizon, Little Rock, AR 10/25 to 2/26

Mortgage Loan Funder

Reviewed the necessary documentation for errors

Verified the amounts

Created the wire for the necessary amount

Go behind other funders and verify their work

Bank OZK, Little Rock, AR

Treasury Management Sales Associate 6/25 to 10/25

Created appropriate documentation for each file

Completed the necessary paperwork for each file

Attended client meetings and made note of necessary information

Worked with my peers to ensure that all information on every form was correct

THE CITIZENS BANK, Little Rock, AR

Loan Funding Assistant 06/2024 – 9/24

Created appropriate documents for files; amortizations, contracts, power of attorney, etc.

Verified customer information before passing it over to funding.

Reached out to customers with insurance issues to help bring them current.

Took most phone calls to ease the burden on my co-workers.

SIMMONS BANK, Little Rock, AR

Mortgage Loan Specialist I (Post Closing) 12/2020 – 04/2024

Scrutinized closed real estate collateral documents (averaging 75) per day for errors and omissions. Corrected errors and shipped collateral documents to investors. Trained new hires on processes. I created necessary documents when necessary, and ran whatever errands were needed for the department. Reduced time to send documents from title company to investors from 30 days to within 15 days, thereby preventing late fees. Include any metrics related to the cost savings.

Ensured original recorded mortgages were delivered within 60 days. After reviewing and having any errors corrected, I verified the investor’s mailing address and packaged up all the mortgages and title policies got sent to them. Of course, sometimes I had to revisit the person correcting the paperwork, which I did often.

CLIENT FIRST STAFFING, Little Rock, AR

Temporary Mortgage Specialist (Post Closing) Client: Iberia Bank 12/2019 – 12/2020

Reviewed closing documents for errors/omissions and notified appropriate person to initiate resolution. Completed special project assigned by supervisor, who was highly satisfied with outcome. I got to redo the file room. it was a total mess. I had to refile everything numerically and do my best to keep it in order. When I wasn’t shipping closing documents.

REALTY TITLE, Little Rock, AR

Escrow Assistant / Processor 06/2019 – 12/2019 Set up files, ordered paperwork, answered phones/client questions, assisted realtors, and obtained client information.

Expedited purchase process by obtaining required information from clients, fixing errors, and reviewing files for completion.

CENTENNIAL BANK, Conway, AR

OFAC Risk Specialist 08/2018 – 01/2019

Reviewed list of daily transactions against OFAC list, reported red flags to appropriate staff, and brought file backlog current.

CLIENT FIRST STAFFING, Little Rock, AR

Temporary Worker Clients Farm Bureau; American Abstract 03/2018 – 08/2018

Organized file room alphabetically and created checkout marker system, facilitating file access and management for staff.

TECHNICAL SKILLS

Microsoft Office (Word, PowerPoint, Outlook, Excel, Teams), Encompass Mortgage Software

EDUCATION

Little Rock School District, Little Rock - GED

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