Lesly Anne McGiboney Jacksonville, FL 770-***-**** ****************@*****.***
Professional Summary Dynamic and adaptable professional with 20+ years of experience in project coordination, executive support, operations management, and administrative roles. Proven fast learner who excels in high-pressure, deadline-driven environments with a calm, organized approach. Skilled at managing cross-functional teams, handling confidential information, streamlining processes, and delivering results with empathy and precision. Proficient in a wide range of tools and eager to contribute immediately in temporary administrative, project, operations, or support positions.
Core Competencies & Skills
Project Coordination & Management (planning, execution, tracking)
Executive & Administrative Support (calendar, travel, communications)
Operations & Logistics (resource alignment, event coordination)
Data Analysis & Reporting (financial/billing, compliance)
Team Leadership & Mentoring (cross-functional, training)
Trauma-Informed & Customer-Focused Communication
Software & Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint), Adobe Creative Suite (InDesign, Photoshop), Smartsheet, Wrike, Asana, Trello, Basecamp, Salesforce, Zoho, Google Suite, MailChimp, WordPress
Professional Experience
Project Coordinator (Emergency Response Coordinator) Critical Response Strategies – Jacksonville, FL March 2025 – Present
Planned and executed emergency preparedness, response, and recovery projects, coordinating resources and cross-functional teams in fast-paced, high-stakes situations.
Managed communications, logistics, travel, and special initiatives while maintaining strict confidentiality and accuracy.
Developed presentations, reports, and training materials to support program goals and team alignment.
Billing Analyst Morgan Stanley – Alpharetta, GA August 2022 – March 2025
Analyzed financial data and client portfolios to ensure billing accuracy, contract compliance, and reporting integrity in a high-volume environment.
Collaborated with development teams to automate and improve critical reporting systems.
Maintained exceptional attention to detail with sensitive/confidential information under tight deadlines.
Project Manager / Executive Assistant / HR Executive G+G Graphics and Promotions – Alpharetta, GA September 2018 – August 2022
Provided high-level executive support including complex calendar management, sensitive communications, and multi-time-zone event coordination.
Led HR functions: onboarding/offboarding, benefits enrollment, employee reviews, and team mentoring.
Managed projects generating $600K+ in revenue using Wrike, Smartsheet, InDesign, and Zoho for creative and operational deliverables.
Office Manager Pathways to Healing – Greensboro, GA September 2015 – September 2018
Oversaw daily operations, provider scheduling, patient flow, and hands-on support in a therapy-focused environment.
Created marketing materials and served as empathetic first point of contact for clients in sensitive situations.
Events & Operations Manager The Ritz-Carlton, Reynolds Lake Oconee – Greensboro, GA January 2002 – September 2015
Planned and executed 700+ high-profile events generating $95M+ in revenue while developing SOPs that reduced overhead by 5% for 7 consecutive years.
Launched new revenue-generating concepts and earned “Five Star Employee” recognition for 4 consecutive years in high-stress, guest-focused settings.
Education Bachelor of Science Georgia College & State University – Milledgeville, GA GPA: 3.42
Additional Highlights
Extensive volunteer leadership in community programs focused on advocacy, event operations, and support services.
Proven ability to adapt quickly, learn new systems, and thrive in temporary or contract environments.