Sukira T.J. Duck
*** ******** **, ********, ** **607 864-***-**** **********@*****.***
PROFESSIONAL SUMMARY
Detail-oriented and highly organized professional with strong customer service experience and advanced computer proficiency. Demonstrated ability to manage multiple priorities, navigate multiple systems simultaneously, and maintain accuracy under pressure. Experienced in maintaining confidentiality, delivering professional service, and working independently in structured environments.
CORE QUALIFICATIONS
High School Diploma (2025 Graduate)
Strong computer and typing skills; able to navigate quickly between programs and monitors
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Experience using SAP inventory systems and RFID scanners
Strong attention to detail with emphasis on accuracy and quality
Excellent written, verbal, and listening communication skills
Highly self-motivated; able to manage multiple priorities with minimal supervision
Strong organizational and problem-solving abilities
Professional demeanor with internal and external customers
Able to work remotely and sit at a computer for extended periods
Able to maintain confidentiality of company and client information
TECHNICAL SKILLS
Strong proficiency navigating multiple applications and dual-monitor environments
Understanding of passports, visas, and government travel documentation requirements
Knowledge of airline, hotel, and car rental booking codes and structured data entry
Currently building knowledge of Sabre system fundamentals; exposure to Amadeus platform structure
Familiar with Global Distribution Systems (GDS) concepts and airline reservation workflows
PROFESSIONAL EXPERIENCE
Material Handler / Dock Control — Universal (BMW Plant)
October 15, 2025 – February 19, 2026
Managed shipment coordination and dock scheduling with strong emphasis on accuracy.
Utilized SAP systems and RFID scanning technology for real-time tracking.
Balanced multiple priorities while maintaining production flow.
Communicated effectively with internal departments to resolve logistical issues.
Maintained strict confidentiality regarding operational data.
Customer Service Associate — QuikTrip
September 10, 2025 – October 8, 2025
Delivered high-level customer service, managed transactions accurately, and resolved concerns professionally.
Barista — Starbucks, Travelers Rest, SC
July 12, 2024 – May 23, 2025
Provided consistent customer service, handled cash and inventory, and managed peak-hour multitasking.
Crew Trainer — McDonald's (Simpsonville & Greenville, SC)
February 24, 2023 – January 29, 2024
Trained new employees on systems and procedures; demonstrated leadership and reliability.
EDUCATION
Greenville Technical Charter High School — High School Diploma (2025)
Greenville Technical College — Currently Enrolled