Multifaceted Operations Leader and Growth Strategist

Steve Kahn

516-***-**** ***********@*****.*** *5 Roosevelt Avenue, Glen Head, NY

Profile

Experienced owner, manager, leader, and capable collaborator in various fields. Detail oriented individual with expertise, and passion for growth and success. A multi-tasker who can visualize systems and processes to better an organization. My entire business career has always been about finding a better way of doing things while improving customer experience and feedback, as well as the bottom line. Experience

RESTAURANT OWNER AND CHEF GYROLICIOUS GRILL August 2017 – September 2017

Managed all back-of-house operations, including marketing, financial analysis, organizational strategies, staffing, and menu development and design

Created and implemented safety health and safety standards compliance programs

Achieved 4+ star ratings on Google, Yelp, Uber Eats, Grub Hub, Door Dash, and EZ Cater.com

Established loyalty program for customers through social media platforms such as Instagram and Facebook

Improved service, menu items and overall dining experience by developing and adjusting recipes, cooking methods and front-of-house procedures

BUSINESS OWNER SK ARCHIVING & RETRIEVAL SERVICES November 1989 – February 2017

Founded the first itemized archiving and retrieval service for medical records in the NYC Metro Area

Grew the business organically from no business to $5M / annum

Successfully scaled and positioned SK Archiving become acquired by a Fortune 500 company

Planned, implemented, and maintained over 300,000 square feet of warehouse space to store medical records

Implemented client-server software, websites, and repositories for both hard copy and digitized files

Created all sales and marketing programs including tradeshow displays and signage

Built invoicing system with personalized delivery of invoices as warranted by clients

Wrote, edited, reviewed, and negotiated proposals and contracts with legal team for all clients

Provided customized solutions to over 1,500 different clients including some of the most decorated Healthcare institutions in the Country, such as Memorial Sloan Kettering Cancer Center, NYU Medicine and Northwell

Education

LIU CW Post, Brookville, NY December 1988

Bachelor of Science Degree Business Management

Culinary Institute of America, Poughkeepsie, NY April 1989 Continuing Education

Skills & Certifications

Proficient in Microsoft Office, Excel, Word, PowerPoint, and Outlook Knowledgeable in Social Media platforms, Instagram and Facebook

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