Walbert Santiago
929-***-**** *****************@*****.***
Summary of Qualifications
Thoroughly accomplished, versatile, trained, and skilled security professional, with over 10 years VIP Executive Bodyguard, TSA and airport security, Armored Asset Protection, and airline dispatch background
Trained and proficient using CCTV, X-Ray/Metal Detectors, advanced communications, and ATM/Bank Safe technology
Able to interact effectively with all levels of management, security and staff; background developing and executing detailed protection plans, and conducting advance security assessments
Excellent interpersonal and de-escalation abilities; experience working with large crowds and events in volatile and fast moving environments; prepared, proactive, and fully aware of surroundings
Excellent professional driving skills, with extensive experience and training in defensive driving and maneuvers; able to maintain and operate a wide range of vehicles
Languages: English/Spanish
Computer skills including Google Workspace, professional email usage, Internet, and remote work
Complete : NYS 8 & 16 hour; Security Licenses /Certification /Pending OSHA 10 General Industry Certification
Experience
SBS Spanish Broadcasting Service (LaMega) New York, NY
Executive Bodyguard/DJ & Artist Driver 09/2017-Present
Escorted VIP artists on all stages of visits and arrangements for radio station interviews and events
Provided close-protection services for high-profile clients, ensuring safety during travel, public appearances, and private events, including interstate travel by plane or vehicle
Conducted advance security assessments of locations, identifying risks, exit routes, crowd flow, and potential vulnerabilities
Developed and executed detailed protection plans for operations team, including route planning, transportation logistics, and contingency strategies
Maintained constant situational awareness to detect and respond to threats, suspicious behavior, or environmental hazards
Coordinated with law enforcement, venue security, and private security teams to ensure seamless protection coverage; performed threat assessments and intelligence gathering to evaluate potential risks
Operated security vehicles with precision, performing defensive driving techniques and secure client transport
Monitored access points, managed crowd control, and maintained perimeter security for secure environments
Utilized de-escalation tactics to manage high-tension situations while minimizing disruption to the client
Ensured client confidentiality and privacy at all times, maintaining strict discretion with sensitive information
Conducted daily equipment checks, including communications devices, surveillance tools, and protective gear
Provided first-aid support and coordinated emergency response when necessary
Trained in hand-to-hand defensive tactics, situational response, and emergency evacuation procedures
GRADA New York, NY
Security-Asset Protection (AP) Officer 09/2017-10/2019
Performed the full range of armored security functions in relation to contracts securing corporate and company cash and coin assets
Responsible for accurate receipts, verification, stacking, scanning and allocation of inbound customer deposits and ATM Residual Cash at banking centers out in the field
Shipping and Receiving Processing Teller
Provided accurate and efficient receipt, scanning, verification and allocation of inbound and outbound deposits and cash/change orders, including the handoff and receipt of activity between Armored Couriers and the CVS Site/Teller Staff
Responsible for accurate transfer of deposits and orders to appropriate processing areas
Verified assigned work and inspected deposit bags for evidence of tampering
Maintained compliance with all company policies including state and federal regulations; identified counterfeits, Suspicious Activity (SAR), and any potential AML Red Flag Transactions
Accurately distributed Cash/Coin orders to Armored Carriers including scanning, manifesting, and receiving signed acknowledgement of all carrier orders distributed
Armored Couriers
Ensured ATM equipment was clean, maintained, and functioning at optimal levels before refilling or withdrawing cash; report equipment issues to Supervisor
Verified and accounted for total deposit bags received to the assignment manifest
Inspected deposit bags for evidence of tampering and immediately notified the supervisor of any issues
LGA Airport (Primeflight) New York, NY
Customer Service 08/2014-07/2018
Provided service for the airline customers, checking passports and printing personal identification at check-in and gate counters
FAA Airline Dispatcher
Communicated with flight crews and control teams to ensure flights and aircraft were directed to correct gates and updated teams on correct airline numbers
Security Officer/Lead
Patrolled the terminal and checked the flight gate doors
Supervisor Baggage
Worked with TSA & PAPD in baggage room, ensuring the luggage, packages, and firearms were accounted for, cleared, and secure
Education
The HOPE Program Brooklyn, NY
Career Enhancement Training 01/2026-Present
Computer literacy: Google Workspace, Google Docs, email and Internet, remote learning
Certifications: OSHA 10 General Industry/NYS 8 & 16 hour;Security Licenses
South Bronx Job Corps Bronx, NY
General High School Diploma Earned