Customer-Focused Administrative Professional with Retail Experience
Resume:
ANNETTE
GARCIA
***********@*****.***
Chicago, IL 60652
SKILLS
• Time Management
• Customer Service
• Multitasking Strengths
• Listening Skills
• Microsoft Office and Excel
• Scheduling
• Monitoring
EDUCATION
Saint Xavier University
Chicago • 05/2025
Bachelor of Arts (B.A.), Business Administration
Malcolm X College
Chicago • 05/2023
Associate in Arts (A.A.), Accounting and Information Systems
Richard J. Daley College
Chicago • 05/2022
Associate in Science (A.S.), Computer Science
CERTIFICATIONS
• Illinois bassett
• NRA food safety
PROFESSIONAL SUMMARY
Motivated and reliable professional recognized for a strong work ethic and commitment to excellence. Proven ability to adapt quickly, learn new tasks efficiently, and contribute to team success. Eager to leverage strengths in a dynamic organization that fosters growth and professional development. Passionate about embracing new challenges and driving impactful results.
WORK HISTORY
Treehouse – Host and Server
Chicago, IL • 08/2025 – Current
- Greeted and seated guests, ensuring a welcoming environment to enhance customer experience.
- Managed reservations and waitlists, optimizing guest flow during peak hours.
- Communicated effectively with kitchen staff to relay special requests and accommodate dietary restrictions.
- Managed multiple tables efficiently, prioritizing tasks for optimal service flow.
- Suggested menu items based on guest preferences, increasing overall sales performance.
PRIVATE FAMILY – Private Nanny
Chicago, IL • 03/2020 – Current
- Created a safe and secure environment for children to play and learn.
- Managed the children’s daily routines, such as mealtimes, bath times, and bedtimes.
- Demonstrated strong organizational skills when managing multiple tasks simultaneously.
- Maintained safety protocols during activities and outings, prioritizing children’s well-being at all times.
IBM – Co-Op Intern
Chicago, IL • 09/2022 – 01/2026
- Developed strong communication and interpersonal skills while working with colleagues on collaborative projects.
- Became adept at understanding complex business operations by shadowing senior staff members.
- Improved presentation skills by delivering weekly updates to executive leadership teams.
- Entry-level hire intern assistant internship.
IBM – Entry-level Hire Intern Assistant Internship
Chicago, IL • 06/2024 – 08/2024
- Developed strong relationships with interns through attentive listening and effective communication.
- Utilized problem-solving skills to resolve issues efficiently.
- Improved leadership skills by receiving weekly updates from interns and communicating with leadership teams.
- Developed training materials and resources to support onboarding processes.
- Led efforts in documenting procedures to ensure compliance with company standards.
FOOTLOCKER – Sales Associate
Chicago, IL • 08/2020 – 05/2024
- Met merchandising standards by keeping the store stocked and products faced.
- Encouraged customers to make additional purchases and suggested relevant items.
- Utilized active listening techniques to identify customer needs and provide appropriate solutions.
- Trained and mentored new sales associates on best practices and company policies.
LANGUAGES
English: Native
Spanish: Fluent
REFERENCES
References available upon request.
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