Administrative Operations & Project Leadership Expert

CRESCENTIA JONES

346-***-****) -*********@*****.***

EXPERT IN ADMINISTRATIVE OPERATIONS AND PROJECT MANAGEMENT

Executive Administrative Guru with Proven History of Providing Administrative Support Operations

QUALIFICATIONS SUMMARY

Accomplished Administrative professional with over 31 years of exemplified experience in management, operational administration, event coordination, and facilitation within corporate environments. Offer knowledge of multiple industry operations management with an assertive approach to executing financial and project coordination. A proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes, and working hard to meet organizational objectives.

●A dynamic leader with documented contributions overseeing scheduling, meeting coordination, calendar management, travel arrangements, budgeting, and project management; adhering to organizational procedures and policies to ensure outstanding productivity and performance.

●Strong knowledge of day-to-day objectives in providing excellent customer service and streamlining administrative operations to strengthen collaboration and promote high standards for productivity.

●Exhibit tenacity and creativity in problem-solving with a proven record of innovating solutions to complex administrative problems; able to take charge, set objectives, and drive results that bring success.

Financial Analysis & Reporting Reports & Presentation A/P, A/R, & P/R Audit Preparation Budget Reconciliation

Document Control Travel Expense Reports Client Relations Process Improvements Strategic Thinking & Planning

Personnel Management Project Management Cross-Functional Leadership Time Management Meeting Scribe

Problem Resolution Communication Skills Proposal Writing & Proofreading Government Contracts Presentation

Technical Snapshot:

Microsoft Office, WordPerfect, Meeting Maker, Freelance Graphics, Calendar Creator, HP Scanner, OV/VM Profs, Outlook Wind-Chill, Canvas, Primavera, Hospital Information System (HIPS), OneConnect, EPIC, SAP, Share Point

PROFESSIONAL EXPERIENCE

Star Protection Agency (Houston, TX)

Non-Commissioned Security Officer Feb 2025 - March 2026

Providing security for a private establishment, greeting visitors, and monitoring surveillance cameras to detect and respond to risks.

Geocontrol Systems, Inc./Houston Engineering Logistics Operations Team (HELO) (Webster, TX)

Technical Administrator/PART TIME April 2022 - Dec 2024

Provide support to my team and perform clerical duties such as answering phones, preparing and editing documents. Uploading documents to SharePoint. Issue badge to visitors. Review Operating Procedures. Upload One EVA Activity Report into TEAMS. Upload HED Activity Report into TEAMS and upload the HELO Department Reporting Activity report into TEAMS. Update ESOC Metrics.

Md Anderson Cancer Center (Houston, TX)

Patient Services Coordinator Jul 2016 – Nov 2021

Efficiently utilize the MDACC processes to identify and categorize patients. Aid in maintaining a safe environment for staff and families in the center. Deliver exceptional customer service to patients, family members, and staff. Leverage EPIC software to incorporate patient’s information into systems.

●Provide strategic administrative support to the clinical team; admit patients into a specific medical unit and deliver orientation, log patients in and out from various medical units, and respond to multi-line phone inquiries.

●Served as a diligent participant in The Diversity Program for 2 years consecutively.

CRESCENTIA JONES 346-***-**** *********@*****.***

Cal State Fullerton (Fullerton, CA)

Administrative Support Coordinator Aug 2015 - Dec 2015

Oversaw the development and implementation of the Facilities Link program and other Organizational Development processes and activities. Attended meetings, recorded notes, and created presentations.

●Implemented the SAP software for accounts payables and receivables.

The Working Class Inc. (Corona, CA)

Administrative Assistant/Accounting Clerk Jun 2015 - Jul 2015

Responded to phone inquiries, scheduled and organized meetings, facilitated presentations, and filed orders for office supplies. Operated Word processing software, and input data into Word and Excel documents.

●Created, designed, and updated PowerPoint Presentations.

Schlumberger (Rosharon, TX)

Administrative Assistant Aug 2011 - Jun 2014

Implemented SAP software for Payroll Processes, Accounts Payables, and Receivables; managed SharePoint and organized meetings onsite and offsite. Reconciled all credit invoices, expense reports, and credit card statements with SAP software.

●Verified all cost coding and general accuracy for the job cost ledger and contracts in progress.

●Provided New Employee Orientation to new hires/recruits, and filed all paperwork.

Geo Control Systems Inc./Jacobs (Houston, TX)

Administrative Assistant III Apr 2022 - Dec 2024

Provided administrative assistance to a team of 45 employees, which included the Director, 2 Managers, and 1 Deputy Director: prepared expense reports and organized travel arrangements. Ensured optimal customer service to both internal and external customers, including NASA/JSC.

●Collaborated with the manager on Configuration Control Board, Division Technical Managers, and Project Control Specialists Meetings; utilized knowledge of government contracting.

●Prepared and itemized quarterly audits of compliance

EDUCATION

Academic High School Diploma Opelousas Senior High, Opelousas, LA

EVIDENCE OF CONTINUOUS LEARNING CERTIFICATION

Microsoft Project: Introductory Skills

Secretarial/Business Courses

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