Operations Production Supervisor with 10+ Years Experience

William Whitaker

Greensboro, NC *****

336-***-**** ****************@*****.*************** SUMMARY

Hands-on Production Supervisor with 10+ years of manufacturing leadership experience in high-volume, fast-paced environments. Proven ability to lead large teams, drive daily production targets, improve OEE, enforce safety compliance, and reduce operational waste. Strong background in KPI tracking, SAP systems, Power BI reporting, inventory control, and continuous improvement initiatives. Veteran leader recognized for accountability, team development, and operational execution.CORE COMPETENCIES

Production Supervision

Team Leadership (40+ Employees)

Daily KPI & OEE Management

Safety & EHS Compliance

Continuous Improvement (5S, RCA)

Workforce Scheduling & Timekeeping

Performance Management & Discipline

SAP & Inventory Accuracy

Lean Manufacturing

Cross-Functional Collaboration

PROFESSIONAL EXPERIENCE

JBB Packaging – Weldon, NC

Shift Supervisor

May 2025 – November 2025

Supervised shift operations to ensure production targets, quality standards, and safety requirements were consistently met.

Managed employee scheduling, attendance, timekeeping, and shift coverage.

Conducted performance evaluations, coaching sessions, and corrective action discussions.

Monitored daily KPIs and adjusted staffing or workflow to maintain efficiency.

Ensured compliance with EHS policies, SOPs, and regulatory standards.

Coordinated materials and equipment availability to minimize downtime.

Ontex – Stokesdale, NC

Shift Supervisor / Line Lead

October 2023 – March 2025

Led high-speed production lines with responsibility for output, safety, quality, and labor performance.

Managed raw material flow and SAP accuracy to support uninterrupted production.

Improved OEE by reducing material waste, minimizing downtime, and addressing quality defects.

Conducted daily production meetings to review KPIs, safety metrics, and improvement opportunities.

Implemented 5S initiatives and promoted autonomous maintenance practices.

Performed root cause analysis on production issues and implemented corrective actions.

Supervised, trained, and coached line associates to improve engagement and performance.

Collaborated with Maintenance and Engineering teams to resolve operational challenges quickly.

Corning – Newton, NC

Manufacturer Team Leader

July 2016 – September 2023

Directed daily production activities for 40+ hourly associates and 3 coordinators.

Owned shift performance metrics including safety, quality, delivery, and cost.

Utilized Power BI dashboards to monitor plant KPIs and drive data-based decisions.

Reported production results to Plant Manager and participated in operational reviews.

Managed workforce planning, overtime approval, and staffing adjustments.

Enforced safety policies and ensured compliance with plant procedures.

Implemented progressive discipline while maintaining strong employee engagement.

Ensured Kanban system compliance to support lean material flow.

Corning – Winston-Salem, NC

Materials Control Specialist

Maintained inventory accuracy through cycle counts of raw materials and finished goods.

Supported corrective and preventive actions to improve inventory reliability.

Managed daily raw material counts to ensure production readiness.

Manufacturing Associate

Supported 35% production ramp-up initiative.

Certified forklift operator responsible for material movement and staging.

GEMBA Support Technician (Quality Associate)

Conducted quality audits and investigations of non-conformance issues.

Led environmental and safety compliance walks.

EARLY CAREER EXPERIENCE Administrative Support Specialist

North Carolina A&T State University – Greensboro, NC

May 2005 – August 2015

Supported executive leadership with scheduling and administrative coordination.

Managed billing compliance and documentation processes.

Additional Experience:

Administrative Assistant – NC A&T (Housing & Public Safety)

Warehouse Manager – Dal-TileEDUCATION

Bachelor of Science (B.S.), Computer Information Systems

High Point University – High Point, NCMILITARY SERVICE

United States Army – Ft. Carson, CO

E-4 Specialist -Demonstrated leadership, accountability, and operational discipline.

Developed strong team coordination and problem-solving skills.

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