Business Development Leader in Tech with 25+ Years
Resume:
RESUME
Alag Saravanan
Freehold, NJ *****
Summary:
Sales & Marketing professional with more than 25 years of experience in Business Development, Marketing and Project Management in the Technology industry
Over 15 years of experience in Selling Software Services in the areas of ERP and Data Warehousing / Decision Support implementation, RIA Migration and custom Web application development projects in the United States.
Consistently achieved Revenue and Customer Satisfaction goals
Education:
1973-1978: BS in Electronics and Communications Engineering, University of Mysore at REC (National Institute of Technology), Surathkal, India; graduated with distinction
1981-1983: Post-graduate diploma in Management, specialization in Marketing and Systems from
Indian Institute of Management, Bangalore, India; GPA of 3.0
February 2024: Google Certificate in Cybersecurity
Experience summary:
January 1999 to date:
Vice President: Criterion Software, llc, NJ
- Business Development: Over 25 years of direct selling experience in hardware, software, system
integration and software services in India and the United States. Achieved individual and organizational
goals by building and nurturing relationships at multiple levels in Fortune 500 companies and in the SMB
segment.
- Product Management for Insco.Net, an end-to-end P&C Insurance software
and Tutor Management solution
-SEO and other Digital Marketing initiatives for Insco.Net
- Project & Account Management for important clients/projects (see details below)
- Manage offshore developers and partners in Bangalore, India for product development and
custom development projects
Other Responsibilities:
- Recruit and train technical consulting team in new technologies for implementing Data
Warehousing / Decision Support Systems (DSS), ERP and other client projects
- Conduct Boot Camp training in new technology focus areas such as Adobe Flex
- Create and manage Technology and Business Partnership with IBM, Informatica, Adobe and Oracle.
July 1997 to October 1998:
Senior Account Manager - TCG Software, Inc., Secaucus, NJ
- Achieved Revenue targets of $1.25 million per year through a mix of projects and consulting services
sales
- Added direct client engagements from Reckitt Benckiser, Oxford Health, Telchordia, etc
- Independent responsibility for recruiting, mentoring and deploying a team of engineers to achieve set
consulting services revenue targets
- Identify and establish technology partnerships in data warehousing / DSS.
- Establish Center of Excellence in then emerging technology such as, OLAP, multi-dimensional databases
and Gentia Data Warehousetools.
- Pre-sales responsibilities: Customer requirement analysis, bid presentations and technical presentations.
- Project delivery and management for implementation of Gentia OLAP / DSS at customer site.
- Liaison with Gentia Software, Inc.
- Project Management after transfer to offshore development facilities in Calcutta, India
January 1996 to June 1997:
Business Development Executive - Foundation Software (N.A) Inc., New York, NY.
- Set up the PeopleSoft Implementation practice in the North East markets
- Work closely with PeopleSoft, PSG Div, Teaneck, NJ
- Review of customer Business Process, Re-engineering, Functional / Technical design, program
development and testing, unit & system testing, Integration & user acceptance testing.
- Meet set goals for customer satisfaction and maintenance services revenues
- Team building and employee retention
- Account Management for New York Times, Readers Digest, etc
January 1993 to November 1995:
Microland Ltd., Bangalore, India
(ii) July 94 - November 95: Senior Manager- Telecom and Banking Industry Key Verticals
- Conceive and implement business plan for key verticals through specialist field sales personnel
- Revenue target for network solutions based on Compaq business PC range, Bay Networks hubs,
Cisco/Hughes/Micom WAN components, Motorola datacom range and industry specific software
- Responsible for organizing annual User Group conferences and presentations in Internetworking
Technology
(i) January 1993 - June 1994: Regional Manager, Bangalore
- Set/ achieve branch revenue and customer satisfaction targets
- Personally responsible for account management of large/national accounts for inter-networking solutions
- Ensure zero customer-defection and 50% revenue through repeat business
May 1983 to December 1992:
PSI Data Systems Ltd. Bangalore, India
(iv)June 1991 - December 1992: Manager, Marketing Services,
- Responsible for account management of national accounts for BULL DPS 7000 based solutions
- Operate through branch sales in prospecting, development, influence RFP, participate in bidding and
order clinch; liaison with Groupe Bull S.A., France in pricing and product support
- Project management for customer delivery and acceptance of large contracts
- Coordinate with software development group to ensure successful software migration or development
(iii) September 1989 - May 1991: Branch Manager, South II
- Revenue and customer satisfaction targets for the region
- Lead sales and pre-sales team to bid and win large mainframe projects in Banking and Finance Industry
- Market development for BULL DPS 7000 based solutions in Manufacturing
(ii) July 1986 - September 1989: Area Manager, Madras, India
- Branch revenue and customer-satisfaction targets achievement for UNIX minicomputer based solutions
- Guide pre-sales support team in preparing large bids
- Cost control, team building and branch administration
(i) May 1983 - June 1996: Area Sales Manager, Madras
- Direct and team revenue targets achievement for micro and mini computer range of products
- Prospecting and account management
References: Available on request
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