Data Analytics & IT Support Analyst candidate
Resume:
Pooja Borade
Southfield, Michigan (Open to relocate) ***************@*****.*** LinkedIn GitHub Professional Summary
Detail-oriented IT graduate student with a strong foundation in data analytics, cybersecurity, systems administration, and project coordination. Experienced in SQL, Python, Tableau, Power BI, and enterprise IT tools to support data-driven decision-making and operational reporting. Skilled in system monitoring, documentation, troubleshooting, and cross-functional collaboration. Seeking entry-level analyst, cybersecurity, IT support, or project coordination roles. Technical Skills
Data Analytics & Visualization: SQL, Python, Excel (PivotTables, VLOOKUP, formulas), Tableau, Power BI, Pandas, NumPy, Matplotlib
Cybersecurity & Risk Analysis: Cyber threat analysis, anomaly detection, security metrics, risk assessment, log analysis Project & Business Skills: Agile & Scrum fundamentals, JIRA, Trello, Asana, Requirements gathering, Documentation & reporting, Stakeholder communication, Task prioritization & coordination IT Systems & Support: Windows OS, Linux (Ubuntu), VMware (VM creation & management), Active Directory (users, groups, permissions), Databricks, Networking fundamentals, Troubleshooting & system monitoring Cloud & Tools (Support Level): Microsoft Azure (basic administration & monitoring), Azure Portal, Azure CLI (basic usage) Experience
Graduate Research Assistant Aug 2024 – Present
Lawrence Technological University Southfield, MI
– Annotated and validated 2,000+ data samples to support academic research initiatives.
– Built and evaluated deep learning models for image analysis and medical imaging research
– Assisted professors in reviewing, refining, and documenting research manuscripts. Business Analyst Intern Jan 2022 – June 2022
Swastik Group Mumbai, India
– Developed and optimized machine learning models for NLP-based text classification.
– Assisted in API development and model integration to improve system response times.
– Collaborated with cross-functional teams to document workflows and deployment steps. Projects
Enterprise IT Infrastructure & Monitoring Project Dec 2024
– Designed and implemented a structured enterprise IT environment with segregated network and monitoring components.
– Configured virtual networks, subnets, and access controls to support secure workloads.
– Enabled centralized logging and monitoring to analyze system health and operational metrics.
– Documented architecture, configurations, and step-by-step implementation for audits and knowledge transfer. Global Cybersecurity Threat Intelligence Dashboard Nov 2024
– Developed an interactive Tableau dashboard to analyze global cybersecurity threats and identify high-risk regions, industries, and attack vectors.
– Built advanced visualizations including heatmaps, Pareto analysis, trend, and comparison charts to uncover dominant threat patterns.
– Performed data cleaning, transformations, and calculated fields to ensure data accuracy and consistency.
– Delivered actionable, data-driven insights to support cyber risk prioritization and security decision-making. Sales & Customer Churn Prediction Using Machine Learning O 2024-Nov 2024
– Conducted end-to-end machine learning analysis on sales and customer datasets to predict churn and retention drivers.
– Performed exploratory data analysis using bar charts, histograms, boxplots, and correlation heatmaps to guide feature engineering.
– Built and evaluated classification models including Logistic Regression, Random Forest, and XGBoost using cross-validation.
– Measured performance using Accuracy, Precision, Recall, F1-Score, and AUC-ROC to support data-driven retention strategies. Education
Lawrence Technological University Southfield, MI
Master of Science in Information Technology Aug 2024 – May 2026 University of Mumbai Mumbai, India
Bachelor of Engineering in Information Technology Aug 2019 – Jul 2023 Certifications
Microsoft Azure Fundamentals (AZ-900)
Information Systems Audit and Control Association(ISACA) Member) Club Secretary of San Jose AI Simplifiers Toastmasters Club) Vice President of Education at Santa Clara Entrepreneurs Toastmasters Club
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