Pega PRPC Architect and Senior Developer

Location:

Denton, TX, 76208

Posted:

March 04, 2026

Contact this candidate

Resume:

CHENDRASHEKAR PANJALA

+1-870-***-****

*************.****@*****.***

Professional Summary

•11+ years of experience in IT Industry.

•9+ years of PRPC experience in Design, Development and Deployments of applications.

•Strong communication skills with the ability to collaborate effectively with business stakeholders, architects, QA teams, and leadership.

•Experienced in developing the business processes using Pega Rules Process Commander for Healthcare, Telecom, Finance, Insurance domains.

•Expertise in Analysis, design, development and deployment of various client-server, web and system software applications.

•Proven expertise in architecting enterprise-grade applications with a strong focus on performance optimization, maintainability, and guardrail compliance.

•Experienced in leading cross-functional teams, conducting design reviews, and mentoring developers to deliver high-quality, scalable solutions.

•Good hands-on experience in understanding the business requirements and convert them to PEGA business logic and provide generic approach code base solutions.

•Experience in processing service request case developing and designing REST/SOAP services and Connectors in the Pega application.

•Good working knowledge on enhancing the business CR’s user stories in current design Pega application.

•Have a good knowledge in optimizing, debugging, tuning, and SQL Queries, views, and stored procedures.

•Experience on Requirement Analysis, Design, Implementation of PRPC in Scrum, Agile and Waterfall Methodologies.

•Expertise in developing User Interfaces (Sections, Harness and Flow actions), screen layouts using Harness and Section.

•Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL and Rules Inspector.

•Possess experience with working on large and small projects/teams and the ability to mentor junior developers.

•Extensively used UML – System Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Deployment Diagrams and Class Diagrams.

•Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.

•Well versed with BRE, BPM documents for PRPC.

•Working experience in using the JAVA, OOPS, HTML, XML.

•Extensive experience with Oracle Databases & thorough knowledge & experience in PL/SQL, Stored Procedures, Triggers.

•Ability to absorb new technology quickly with high degree of adaptation and excellent communication and documentation skills.

Technical Skills:

Operating Systems : Windows, Linux, UNIX

Languages : Java, UML, SQL, PL/SQL

J2EE Technologies : Servlets, REST, SOAP/Web Services

Packages : MS Office (MS Access, MS Excel, MS PowerPoint, MS Word, MS Visio)

Databases : MS SQL, Oracle, IBM DB2, MS Access

Web Technologies: HTML, JSON, XML, JavaScript, XHTML, CSS, JSON

Case Tools : Visual Paradigm, MS Visio, Igrafix

BI Tool : Microsoft Power BI

Domain Knowledge : Telecom, Finance, Healthcare, Insurance

Smart BPM Suite : Pega PRPC 6.2,7.1, 7.3.0, 8.2.3, 8.3, 24.1.2

Certification

•Pega PRPC Certified System Architect

•Pega PRPC Certified Senior System Architect

•Pega PRPC Certified Lead System Architect: Part-1

Education

•Bachelor of Technology in Information Technology, JNTU, Hyderabad, India

•Master of Science in Computer Information Systems, CALUMS, VA, USA

Professional Experience:

State Of New Jersey Trenton, NJ Sep 2021– Current

Role: Sr Pega Developer/Architect

PCM (Probation Case Management) is an application developed for the New Jersey Court System to support Probation Officers, Supervisors, and Managers in managing probation cases efficiently. The system captures and maintains client information, enabling tracking and monitoring within a structured, process-oriented framework. It also provides scheduling capabilities for Probation Officers to manage appointments, case activities, and compliance requirements effectively.

Responsibilities:

•Led end-to-end design and development of the PCM application supporting Probation Officers, Supervisors, and Managers within the NJ Court System.

•Architected scalable and high-performance solutions aligned with existing enterprise systems and integration standards.

•Designed optimal case lifecycle, workflows, and data models to ensure seamless case tracking within a structured, process-driven framework.

•Provided best-fit design approaches that aligned with current architecture while proactively preventing performance bottlenecks.

•Conducted performance analysis and implemented optimization strategies (declarative processing, indexing, data pages, queue processors, and report tuning).

•Led integration design with external court systems using REST/SOAP services and ensured secure data exchange.

•Established best practices for guardrail compliance, code quality, and reusability across application layers.

•Performed detailed design reviews, code reviews, and mentored junior developers to ensure adherence to Pega best practices.

•Implemented role-based access control and security configurations to meet judicial compliance requirements.

•Designed and configured scheduling capabilities for officers to manage appointments, hearings, and compliance activities.

•Collaborated with business stakeholders to translate complex requirements into scalable Pega solutions.

•Led deployment planning, production support, and issue resolution, ensuring minimal downtime and high system availability.

•Participated in performance testing, capacity planning, and environment strategy discussions.

•Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.

•Designed, executed, and optimized database stored procedures to efficiently read and write data from Pega, ensuring data integrity and improved transaction performance.

•Integrated Pega with backend databases using stored procedures, JDBC connectors, and RDB methods to handle complex queries, bulk processing, and high-volume data operations.

Environment: PEGA PRPC 8.3, Pega infinity 24.1.2 and Microsoft SQL, Java, Windows 10, Oracle, UI, REST and Jenkin Pipelines.

Bank of America - Addison, TX Sep 2020 – Aug 2021

Role: Sr Pega Architect/Developer

Transportation Service Modification Process will define the Cash Management service requests for the ATM and Financial Center where service dates are established as upfront during initial contracting process. There are number of business requirements outside of cash demand for finalizing the service dates. These service dates are maintained in several external systems to support various operational processing.

Responsibilities:

•Involved in design and development of Data Model, Class structure, Access Group, Process flows, Activities and UI properties. Understanding the technical requirements from business requirements.

•Designed and developed Class Structures, Workflows, and Rule sets as well as integrating the application with external systems using File Services.

•Created Decision Rules like When Condition Rules, Decision Table Rules and Declarative Expressions as per the requirements.

•Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.

•Created the Business Process Flows and flow actions in Pega PRPC.

•Involved in Creation of validation rules to implement business logic validation.

•Implemented enhancement Change Requests (CR's) within the project as specified in the updated design document.

•Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.

•Responsible for making design documentation of the project.

•Responsible for creation of rule set designing, class structure and rule-resolution designing.

•Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.

•Implemented E-mail listener & File listener to feed the daily updated data records.

•Implemented mass upload functionality for the user to create bulk cases by uploading the excel file.

•Implemented correspondence rules to send emails with attachments.

•Experienced in working with BRE and BPM documents for PRPC.

•Involved in creating activities, activity step methods, rules and decision rules.

•Prepared the User Interfaces (section, harness, flow action), portal representation.

•Creation of Declarative expressions for a value change on the properties.

•Involved in the rules management and associated tools such as export & import tools (Rule set and Rule set Version).

•Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project.

Environment: PEGA PRPC 8.3, and Microsoft SQL, Java, Windows 10, Oracle, UI, REST and CICD Pipelines.

Verizon Wireless, Irving, TX Jan 2020 – Sep 2020

Role: Sr Pega Architect/Developer

I am working on the project called Rebates. Rebates is the workflow to provide end to end customer journey on offers eligible for a given order. Our project will start creating the Rebate case, when the customer placed on order. After creating the Rebate case, on daily basic we have Batch job scheduled to run on every Rebate case to check on the offer eligibility by invoking multiple other applications APIs.

Responsibilities:

•Involved in business requirements discussion to understand the requirement to implement the changes accordingly

•Worked with multiple application team members, where I could understand API structure and design API structure to provide other application team.

•Code merge/deployment from lower to higher environments and code version tracking based on every release.

•Provided support during the PROD deployment windows on weekly basis deployments.

•Provided a support to QA/UAT testing team by resolving the blocker issues immediately to continue their testing.

•Involved in using the Pega rules for developing the business logic, rule like Activity, When rules, Decision, declarative and process rules etc.

•Good hands on experience using the clipboard and tracer and Pega Viewer tracer tools to check the work object issue and data.

•Involved in integration developments using Connect REST, Service REST, Connect SOAP and Service SOAP to retrieve/send through third party applications.

•Created the Business Process Flows and flow actions in Pega PRPC.

•Involved in Creation of validation rules to implement business logic validation.

•Implemented enhancement Change Requests (CR's) within the project as specified in the updated design document.

•Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.

•Responsible for making design documentation of the project.

•Well experienced using the PEGA OOTB rules as needed for the business application development.

•Good understanding the Pega rules and followed Pega recommendations in using the rules.

•Responsible for creation of rule set designing, class structure and rule-resolution designing.

•Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.

Environment: PRPC 8.2.3, Windows 10, JSON, XML, REST, SOAP Java, Oracle Developer, Kibana, PAM, JIRA, Post Man, JBOSS, BIX, Jenkins, Splunk

COX Communications – Atlanta, GA Dec 2018 – Jan 2020

Role: Pega Architect/Developer

This is a internal business application to handle end-end life cycle of their own COX business. The Key features of the portal are: provide the business work flows where business user can create work orders and add required materials form his business partners of third party applications and keep tracking of the multiple materials which are added to work order and route those work order tasks to constructing team to build them as needed. The workflows maintains the required data and can be reviewed and tracked by managers and business users at any point of time.

Responsibilities:

•Involved in accepting any kind of functionality user stories and developed them with the possible generic Pega code approach.

•Good hands on experience in developing the business user stories, self-code review along with or without team lead eye, resolving the code merge conflicts, retro fit changes and build product files and deployed them on time to next higher environments.

•Provided a support to QA/UAT testing team by resolving the blocker issues immediately to continue their testing.

•Good working knowledge on using the PAM, Splunk, Pega Logs to check the log messages or trace any caught up issues.