Client-Focused Banking Transition Specialist

MAYA ABBOUD

Hanover, MA 781-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Client-focused professional with strong experience in customer service, sales, relationship

development, and operational support. Skilled in understanding client needs, offering tailored solutions,

resolving issues, and managing daily tasks with accuracy. Looking to transition into the banking

industry, bringing strong service skills, cash-handling experience, and the ability to build trust with

clients.

CORE SKILLS

+ Client relationship building

+ Customer service excellence

+ Sales and referrals

+ Cash handling and POS accuracy

+ Problem resolution

+ Operational & clerical support

+ Daily reporting & organization

+ Quick learner, adaptable

PROFESSIONAL EXPERIENCE

Assistant Store Manager / Client Stylist — White House Black Market, Natick, MA (2021—Present)

+ Provide exceptional client service and personalized consultations.

+ Act as manager on duty, run reports, and support operational routines.

« Resolve customer concerns professionally and maintain loyalty.

« Coach associates to meet sales and service goals.

Sales Associate — Macy’s, Hanover, MA (2019-2020)

- Assisted customers with product selection based on needs.

+ Stocked, merchandised, and organized sales floor.

+ Offered friendly and knowledgeable service.

Cashier — Hanover Auto and Tire, Hanover, MA (2017-2019)

« Processed high-volume POS transactions accurately.

+ Managed and balanced cash drawers daily.

+ Delivered efficient and reliable customer service.

Sales Associate — Zuhair Murad Couture, Beirut, Lebanon (2012-2014)

+ Built relationships with high-profile clients and met specialized needs.

+ Coordinated fittings, consultations, and luxury service experiences.

EDUCATION

St. Mary’s Catholic High School / CEC Technical Institute — High School Diploma, Accounting (1998)

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