Multilingual Customer Service Professional with Quick Learning Skills
Resume:
BENETT BARRIOS resume-*
BENETT BARRIOS
***************@*****.***
Objective: Seeking an administrative position in which I can contribute my knowledge, Skills and Abilities.
Seeking employment with your Company
H&R Block - Jupiter, Florida
Position: Customer Service Professional (CSP)
Responsibilities: Answer phones and greet clients in a personalized, friendly, And inviting manner Match clients with the best-suited Tax professional for their needs, Schedule clients how They would like to be scheduled, Help to ensure all clients Needs have been met during service both in person, Over the phone or virtually, Maintain office cleanliness, And organization of resources with team members
Other duties as assigned
McDonald’s Corporation – Jupiter, Florida
Position: Assistant Manager
Responsibilities: Responsible for managing and scheduling 30 employees, provided Excellent customer service serving and handling complaints via telephone, And in person, trained new employees, processed weekly payroll, Interviewed applicants, heavy cash handling, reconcile bank deposits, and Ordered supplies and food.
Drake, “Grand Celebration, Port of Palm Beach”
Position: Ticketing Agent
Responsibilities: help Passenger who will ride on the boat. Clerical duties, Customer Service.
Emy’s Cleaning – Jupiter, Florida
Position: Billing Clerk
Responsibilities: Responsible for account payables and receivables, Clerical duties including filing, making copies, faxing, inventory, Customer service via telephone and in person,
Head Start Program – Jupiter, Florida
Position: Child Development Associate – Substitute Responsibilities: Provide early childhood education to children 3-5 year olds, make lesson Plans, help with special needs children, educate parents on language and Literacy for their children, heavy data entry into child outcomes system, Assess child behavior problems and recommend solutions, assist the Center manager with clerical duties.
BENETT BARRIOS
***************@*****.***
Start Textiles Manufacturing, Inc. – Miami, Florida Position: Office Manager
Responsibilities:Provided customer service via telephone and in person, placed orders using Data entry system, handled accounts payables and receivables, performed Clerical duties such as filing, making copies, faxing, inventory, and mailing Correspondence, managed employees, and processed payroll for 27 employees Using the Peach Tree Program.
Brink’s Incorporated – Miami, Florida (Night Shift) Position: Numerical Data Clerk/PBX Operator
Responsibilities: Heavy data entry work and answering multiple line switchboards. A Plus Manufacturing, Inc.– Miami, Florida (Secondary Job) Position: Billing Clerk
Responsibilities: Responsible for account payables and receivables, processed purchase orders, heavy clerical duties such as filing, inventory, and data entry using Quick Books, heavy customer service
Appliance TV Depot – Miami, Florida
Position: Cashier
Responsibilities: Operated a cash register, clerical duties including filing, answering multi-line switchboard, mail, and customer service
Education: Inca Institute: (High School) in Colombia Hialeah Senior High School: (GED)
Miami Dade Community College: (English Proficiency-completed six levels) New Professions Technical Institute: (Microsoft Word and Excel) McDonalds Corporation (Basic Shift Management)
Skills: Bilingual - Proficient in English/Spanish (Read and Write) Excellent Management, Clerical, and Customer Service Skills Advanced Skill in Microsoft Office (Word, Excel, Power Point) Advanced Switchboard Operation Skills
Advanced Level Skill in Peach Tree Program, Quick Books and Corel Programs Certifications: CPR, OSHA, FOOD SAFETY, BSM, Certified Phlebotomy technician, And Language and Literacy for 3-5 year olds
REFERENCES AVAILABLE UPON REQUEST
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