Operations Leader - CDL Driver - Efficiency Architect
Resume:
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JAMES
ADAMS
**********@*****.***
Nashville, TN 37217
SUMMARY Objective: Dedicated Operations Manager, CDL driver, and effective leader effective at using proven methods and innovative technology to successfully cut costs, streamline operations and increase productivity.
SKILLS • Policies and procedures implementation
• Solutions development
• Financial and cash flow analyses
• Organizational Management
• Contract review and recommendations
• Clean Motor Vehicle Record
• Leadership development
• Cost reduction and containment
• Staff training and development
• Market research, forecasting and analysis
• Marketing
• Superb conflict resolution
• Amazing customer service skills
• Business Strategy Development
EXPERIENCE SR. DRIVER & TRAINER 04/2021 to Current HMD TRUCKING INC – CHICAGO RIDGE, IL
• Operate a semi tractor and trailer combination vehicle to pickup and deliver freight.
• Manage electronic logbook according to federal department of transportation regulations.
• Maintain company equipment and conduct pre-trip/post-trip inspections before and after using equipment.
• Train new hire employees and prepare them for over the road trucking or local routes.
• Build and manage customer relationships to expedite the shipping and receiving process.
• Continuously keep a clean motor vehicle record.
OPERATIONS MANAGER 05/2013 to 04/2021
Y&M Auto and Towing Service Inc - Crestwood, IL
• Handle day to day operations and develop strategic processes to generate revenue.
• Handled payroll and Human Resources.
• I also hold a class A CDL driver's license.
• Oversee a service team, drivers and technicians.
• Help service staff close tickets.
• Ensured functionality of the service shop and dealt with customer disputes.
• Managed the fleet of tow vehicles.
• Operate light and medium duty tow trucks
• Assist in Recovery of semi tractor trailer as a driver replacement
• Plan and launch systematic campaigns to stay relevant within the community.
• Conduct training and ongoing educational sessions to enable and equip the team to become more proficient in their skill set.
DEPARTMENT HEAD 07/2010 to 04/2013
Infiniti of Clarendon Hills - Clarendon Hills, IL
• Oversaw a group of employee's to maintain a steady flow of used and new car inventory.
• Implemented strategic plans for the sales porters to follow in order to produce quick service.
• Interacted with other Department Heads to build customer satisfaction.
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TRANSPORTATION/FLEET MANAGER (PART-TIME) 04/2010 to 08/2024 Baptized Mission Bible Church - Chicago, IL
• Oversee the daily operations and functions of the organizations fleet and transportation usage.
• Develop budget guidelines for the department.
• Network with repair shops and vendors to ensure proper and beneficial pricing. CHAPLAIN (PART-TIME) 10/2017 to 11/2024
Loretto Hospital - Chicago, IL
• Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
• Utilized understanding of crisis intervention and stress management to support others in emergency situations.
• Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs.
• Referred patients and associates to local clergy and pastoral ministries. EDUCATION AND
TRAINING
Chicago State University - Chicago, IL
Master of Science
Psychology, 05/2013
Lake Land College - Mattoon, IL
B.S
Business Management, 05/2010
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