Software QA Engineer - Manual & Automation Testing Expert

GIORGI MGALOBLISHVILI

Software QA Engineer (Manual + Automation)

New York, NY Phone: 917-***-**** Email: *********************@*****.*** LinkedIn: linkedin.com/in/giorgi-mgaloblishvili-8341b1365 Professional Summary

• Software QA Engineer with 6+ years of experience in manual and automation testing, specializing in banking and fintech applications.

• Strong background in functional, regression, smoke, sanity, end-to-end, GUI and backend testing, with hands-on experience in Selenium automation using Python and Java.

• Skilled in JIRA defect tracking, test planning, Agile/Scrum ceremonies, API testing with Postman, SQL validation (MS SQL), and Linux commands for troubleshooting and log verification.

• Proven ability to collaborate with developers, product owners, and business teams to deliver stable, high-quality software.

• Skilled in analyzing User Stories, Business Requirement Documents (BRD), and Software Requirement Specifications (SRS) to develop comprehensive Test Plans, Test Strategies, and Test Cases for manual testing.

• Proficient in conducting Cross-Browser Automation Testing on Chrome, Firefox, and Edge browsers.

• Familiar with Git and GitHub for version control to ensure codebase consistency and collaboration.

• Knowledgeable in API testing principles with hands-on experience using Postman and browser Developer Tools.

• Strong communication, leadership, and interpersonal skills, demonstrated through active participation across all project phases from initiation to completion.

• Proven ability to onboard and mentor new team members, fostering their engagement, confidence, and contributions to the project.

• Highly dedicated, self-motivated, detail-oriented, and results-driven, with strong analytical, problem-solving, and collaboration capabilities under pressure.

• Demonstrated ability to resolve problems independently while escalating complex issues to management as needed.

• Experience managing teams to assess acceptable levels of risk for transactions, primarily involving low-risk (loss/reputational) scenarios.

• Empowered to make decisions on non-standard issues and exceptions within defined authority limits.

• Proven leadership in guiding teams through day-to-day processes, transactions, and activities involving multiple systems and steps.

• Well-versed in a wide range of products, services, and systems, with a focus on areas characterized by low to moderate risk.

Professional Experience

Northfield Bank New York, NY

Software QA Engineer 03/2023 -Present

Northfield Bank is a full-service community bank with branch locations in New York and New Jersey. Founded in 1887, the Bank has always been proud of being “locally grown. Responsibilities:

• Actively participating in Agile ceremonies, including Daily Standups, Sprint Planning, Backlog Review and Refinement, Sprint Reviews, and Sprint Retrospectives, while keeping stakeholders informed on project progress.

• Providing regular updates on QA activities, raising clarification questions, and ensuring a clear understanding of business and technical requirements.

• Developing and maintaining Test Plans and Test Strategies; designing, executing, and updating manual Test Cases, and converting them into automated scripts when applicable.

• Performing various types of testing, including Functional, Smoke, GUI, Regression, and Backend testing to ensure application stability and quality.

• Identifying, documenting, and tracking defects in a timely manner through the Defect Life Cycle using JIRA.

• Collaborating closely with the development team, Product Owner, and stakeholders to clarify business flows and functionality.

• Writing complex SQL queries to retrieve and validate data from databases, ensuring consistency between backend data, reports, and UI displays.

• Preparing detailed test reports to highlight identified defects and testing status for each Sprint and sharing them with management and stakeholders.

• Monitoring the execution of automated Smoke and Regression tests following each code deployment and analyzing the results for potential issues.

• Extracting FIX messages from servers and validating their content using an in-house translation tool for accurate verification.

• Performing Cross-Browser Automation Testing on Chrome, Firefox, and Edge browsers to ensure consistent user experience.

• Providing continuous updates on testing progress to the team and stakeholders, ensuring transparency and alignment.

• Collaborating with the team to assess, prioritize, and select manual Test Cases for automation based on business value and regression frequency.

Tools: JIRA, Selenium, Python, Postman, MS SQL, Linux, Agile/Scrum Flagstar Bank New York, NY

QA Analyst 01/2021 - 02/2022

Flagstar Bank is an American commercial bank headquartered in Troy, Michigan. A wholly owned subsidiary of Flagstar Financial, Flagstar is one of the largest residential mortgage servicers in the United States, and ranked among the largest banks in the United States prior to its acquisition in 2022 Responsibilities:

• Collaborated as an active member of the Quality Assurance (QA) team, contributing to the overall testing process.

• Performed Functional, Smoke, GUI, End-to-End, and Regression testing manually to validate application functionality and stability.

• Developed and executed manual Test Cases in alignment with Business Requirement Documents

(BRD) using Excel.

• Designed comprehensive Test Scenarios and Test Scripts based on business requirements and user interactions.

• Participated in defining the Test Strategy and other planning activities during the pretesting phase.

• Ensured full traceability of test cases to business requirements by maintaining a Requirement Traceability Matrix (RTM).

• Identified, documented, and managed defects in the Jira defect tracking system, following the established defect life cycle.

• Participated in status meetings to provide testing progress updates and discuss outstanding issues.

Tools: JIRA, JAVA, MS SQL, Postman, Selenium

Uber New York, NY

QA Analyst 2019- 2020

Uber Technologies, Inc. is an American technology company headquartered in San Francisco, California. Uber operates a global platform that connects riders, drivers, and delivery partners through mobile and web applications. The company provides services such as ride-hailing, food delivery, and logistics, and supports millions of users worldwide with real-time data and location- based systems

Responsibilities:

• Worked as a QA Analyst on Uber’s internal web applications, including the “Follow the Opportunity” project, which provided real-time busy area recommendations to drivers.

• Performed manual testing of web-based tools used by drivers and internal operations teams.

• Tested key features such as map updates, location-based data, notifications, driver recommendations, and system alerts.

• Executed functional, regression, smoke, sanity, and end-to-end testing for new features and enhancements.

• Validated real-time data updates, ensuring accuracy of busy zones and driver opportunity suggestions.

• Tested role-based access and permissions for different internal user types.

• Created and updated test cases and test scenarios based on product requirements and user stories.

• Identified, logged, and tracked defects in JIRA, working closely with developers to verify fixes.

• Performed backend data validation using SQL to confirm correct data processing and system behavior.

• Supported pre-release and post-release testing to ensure production stability.

• Collaborated with developers, product managers, and operations teams to improve product quality and reduce production issues.

• Participated in Agile/Scrum ceremonies, including daily standups, sprint planning, and retrospectives.

Tools: JIRA, SQL, Manual Testing, Functional Testing, Agile/Scrum Verizon New York, NY

QA Analyst 11/2018 - 12/2019

Responsibilities:

Verizon Communications Inc. is an American multinational telecommunications company headquartered in New York City. Verizon is one of the largest wireless and broadband providers in the United States, offering mobile, internet, TV, and digital services to consumer and business customers. The My Verizon platform allows customers to manage accounts, track usage, pay bills, and access customer support across web and mobile applications.

• Performed manual testing on the My Verizon web and mobile applications, used by customers to manage accounts, pay bills, and track usage.

• Tested core features including login, account management, billing, payments, data usage, plan changes, and customer support tools.

• Executed functional, regression, smoke, sanity, and GUI testing for new releases and production fixes.

• Performed cross-browser testing (Chrome, Firefox, Safari, Edge) and cross-device testing on desktop, tablet, and mobile devices.

• Validated UI elements, error messages, notifications, and page navigation to ensure a smooth user experience.

• Created and maintained test cases and test scenarios based on business requirements and user stories.

• Logged, tracked, and retested defects in JIRA, clearly documenting steps to reproduce, expected results, and actual results.

• Worked closely with developers, product owners, and business analysts to clarify requirements and verify fixes.

• Participated in Agile/Scrum ceremonies including daily standups, sprint planning, and release meetings.

• Supported UAT testing and helped ensure high-quality releases before production deployment. Tools: JIRA, Manual Testing, Agile/Scrum, Cross-Browser Testing, Mobile Testing, Test Documentation

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