Compassionate Security and Patient Services Expert
Resume:
***********@*****.***
Brooklyn, NY 11233
Skills
Customer service
Answering phones
Proficient computer skills
Data entry
Manager packages
Strong organizational record
Education And Training
High School Diploma
Ronnette Lucas
Summary
I am excited about the opportunity to apply my skills into the role of a psychiatric aide. /security officer I am confident that my dedication to safety, excellent communication, and commitment to delivering exceptional service will make me a valuable asset to your team. Thank you for considering my application
Compassionate Mental Health professional over 23 years of successful experience offering superb customer service in a very fast-paced environment. Expert in building Patient Relationships and driving positive outcomes and stressful situations
Experience
King County Hospital Police Department07/2024 - 11/2025
Conduct regular Patrols
Respond to alarms and Medical Emergencies
Manage traffic in ER/Ambulance Bays
Investigate Incidents
Deescalate agitated Patients/V for High Risk Individuals
Work with Hospital Staff Management
Bronson Security Corp - Head Concierge/Security SupervisorBrooklyn, New York01/2017 - 05/2023
Monitored and patrolled assigned areas to prevent unauthorized access and maintain security.
Responded promptly to alarms, emergencies, and incidents, ensuring swift and appropriate resolution.
Interacted with visitors, employees, and vendors in a professional and courteous manner.
Documented observations, incidents, and irregularities, providing accurate and detailed reports.
Contract Construction Company - Housekeeping Associate05/2005 - 02/2010
Established & maintained clean and comfortable 'home environments'
Performed all cleaning duties including vacuuming, cleaning windows, dusting, & bathrooms
Reported any damage, maintenance problems, safety issues, and potential hazards to ensure adherence to safety code procedures
Assisted floor manager in achieving deadlines, inventory management, & ensuring top quality service to VIP customers
Additional Information
I am excited about the opportunity to apply my skills into the role of a psychiatric aide. I am confident that my dedication to safety, excellent communication, and commitment to delivering exceptional service will make me a valuable asset to your team. Thank you for considering my application.
References
William MacNeice, Senior PM at Pav-Lak Contracting, (203-***-****, *********@***-***.***
Captain Scott Borden, Kings County Hospital Police, 917-***-****, *****.******@******.***
Education And Certifications
High School Diploma
30 Hour OSHA
10 Hour OSHA
Flagger Certification Card
Security Guard License
4 Hour Supported Scaffold Use & Refresher
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