Account & Project Management Professional

AMY HOLLAND

Account Project Manager Kyle, TX ****0 ************@*****.*** +1-512-***-****

Professional Customer Service Sales Manager skilled in the art of communication, relationship building, and creative problem solving. Thrives in a team environment, goal and detail oriented, ability to grow markets. Authorized to work in the US for any employer

Social Sales Manager Norris Centers & Red Oak Ballroom- Austin, TX 7/2022- 2/2022

Managing, selling, and booking all special events and confernces for groups of 10-800ppl, on site property tours and in house sales, research and prepare reports for year to year comparrisons, analyze, develop, and improve strategies for future business and event sales, maintain data base of Quick Quotes, Wedding Wire, and third party leads.

Sales Specialist Appliances Lowe's Home Improvement - Austin, TX 6/ 2020- 5/2022

Appliance Sales Specialist, meet and exceed sales metrics quota's, direct customer service, credit and loyalty plan consistently high achiever, install sales contracts, order management, merchandising inventory, product delivery scheduling, extended product knowledge update, maintain presentable showroom, comprehensive problem solving resolution. High volume store meeting customer satisfaction and department growth goals.

Sales Manager Howdy Honda - Austin, TX 9/ 2019 -1/2020

• Honda Corporation Sales & Leasing Certified Agent • Create and manage sales portfolio, meeting goals and metrics • Promote sell and deliver vehicles in new and used departments • Develop and generate through media and phone activity, direct sales opportunities

Sales Manager American Textile Recycling Services Inc.- Austin, TX 3/ 2014 - 2/ 2019

• Sold and managed 140+ contract locations for easy, convenient, textile recycling centers in Hays, Travis, Williamson counties, supporting CMN Dell Hospital Discovered • Handled all 1-800 calls from for territory from customers, property managers, business owners, community advocates, city attorney's, county code compliance authorities • Designed and presented quarterly promotional opportunities, Earth Day, Back to School Shop and Recycle, College Move Out, America Recycles Day • Leader in market stronghold through proven service and support of Children's Miracle Network Dell Hospital

Sales Manager Homes by AVI 8/ 2012 - 1/ 2014

• Created new customer accounts and contracts for boutique home builder, presented homes and community amenities accessed needs and desires of clients • Discussed and ordered material options of flooring, countertops, cabinetry, tile, and paint for interior and exterior decorative choices • Explained community amenities, neighborhood schools, HOA fees, informed client of libraries, hospitals, shopping and other businesses with easy access • Answered all incoming calls and inquiries, managed overall client relations, promoting satisfaction and streamlining service and delivery of materials and services • Maintained in-depth knowledge of competition through evaluation of market conditions, trends, and community growth

Manager Eco-Wise LLC 1/ 2002 - 6/2012

• Managed green building product store, generated sales of flooring, paints, stains, countertops, lighting, appliances, water filtration, solar panels, and green home goods department • Managed employees, product research, ordering, invoicing, billing, inventory, stocking, store merchandising, displays, educated customers and community on products, handled all technical product calls, warranty and install services • Researched and purchased extensive variety of green building products for promotion and sale • Partnered with progressive and emerging companies in purchase and distribution of product • Developed long term industry relationships with builders, contractors, installers, designers, product vendors, DIY customers, and community • Conducted educational green building seminars and events in house and throughout community

Education Bachelor of Science University of Texas - Austin, TX Skills • Excellent customer service • Ability to work independently and remotely • Analytical thinker • Thrives in a team environment • Flexible yet tenacious • Experienced MS Word, Excel, Outlook, Internet and Social Media • Cold Calling • MS Office • Salesforce • Sales • Quickbooks

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