Manisha Patil 803-***-****
*********@*****.***
PROFESSIONAL SUMMARY
●Overall 10 years of experience in Banking and Financial domain
●Strong of experience in Reconciliation.
●Experience in managing invoices, payments, and processing expenses.
●In-depth knowledge of all phases of back-office management and process.
●Skilled creating and updating Excel-sheet as per the data requirement.
●Experience in data collection; generate the MIS reports in to excel spread sheet.
●Experience in handling Client queries and providing the right information as per requirement.
●Successful track record in taking primary responsibility / performing various process into work and complete within agreed timeline.
●Reviewed credit reports and calculated income to determine loan eligibility.
●Completed loan submission checklists to ensure fully documented files were delivered to underwriting.
●Provided voice and non-voice support for customer inquiries and system-related issues
●Maintained accurate documentation and followed support processes
TECHNICAL SKILLS
Primary:
Advanced Excel proficiency Microsoft Word Microsoft Power Point
Data collection Microsoft Access DB Tally accounting Software Java, Selenium SQL server Power BI
Tableau Statement review Python
Operational support Operations management Data Entry Analytical thinking Document validation Paperwork processing
Process documentation Report analysis Time management
Business process analysis Year-end processing Call management
Active listening Client relationship management
Attention to detail Dispute resolution Schedule coordination
Problem-solving abilities Organizational skills Task prioritization
Multitasking Abilities Team collaboration Team building
Team leadership Self-motivation
Continuous improvement mindset
Operating Systems:
Windows XP/7, 8, iOS, Android
CERTIFICATIONS
• Course completion Certificate SQL, Excel, Python, Power BI and Tableau
Certification in Software testing (Manual, Automation)
Computer Operations with M. S. Office of Maharashtra State Board Vocational.
•Certificate course in Computer Operation
•Diploma in computer programming & System Management from IGM.
Experience Summary
Senior process Analyst AIRTEL INDIA LIMITED Jan 2011 – June 2015
Processing Analyst ICICI BANK PVT LTD India Aug 2008 – Dec 2010
Operational Analyst IDBI BANK PVT LTD Feb 2008 – Aug 2008
Accounting Support SKYBIZ INDIA PVT LTD Aug 2005 – Dec 2007
EDUCATION
B.Com (Bachelor of commerce), Sant Gadge Baba University, Amravati (Year 2005)
EXPERIENCE Details
●Generate MIS reports generation, Managing invoice queries, data entry, Excel proficiency.
● Inputting and updating data into databases or CRM systems.
●Verifying and ensuring data accuracy and integrity.
●Maintaining records, logs, and files in an organized manner.
●Preparing reports and updating project documentation.
●Coordinate with Operations & Finance team to ensure smooth execution of orders.
●Generating and analyzing internal reports for management.
●Assisting in the preparation of presentations and business plans.
●PAN INDIA data collection from various state zone locations.
●Calculate Principle Outstanding (POS) amount for settlement.
●Create SR’s (Service Request) for lien removal of the customer account.
●Maintain details of customer’s feedback and reporting to manager.
●Assisting project managers in coordinating and tracking project timelines.
●Generating and analyzing internal reports for management.
●Assisting project managers in coordinating and tracking project timelines.
●Communicating with different teams to ensure project progress.
●Assisting with payroll processing and maintaining financial records.
●Preparing reports for auditing and compliance purposes.
●Maintaining records for approved and non-approved customer applications.
●Preparing reports on customer satisfaction and feedback.
●Managing and processing paperwork and documentation.
●Coordinating internal communication across teams, inbound/outbound calls client support.
●Assisting with scheduling meetings and appointments.
●Assisting in recruitment, screening resumes, and scheduling interviews, Calendar scheduling, appointment coordination, file management, document control.
●Maintaining employee records and updating HR databases
●Preparing payroll and employee benefit documentation.
●Managing inventory, shipments, and logistics
●Billing, reimbursement, distribution processes
●Time management, multitasking, initiative, critical thinking, organization, problem-solving
My background is in operations analytics, where I managed data integrity, reconciled discrepancies, built MIS reports, and partnered with stakeholders to identify trends and improve processes. This experience aligns well with supporting operational models, KPIs, and lifecycle tracking.
Professional References: Available on request or check here http://www.linkedin.com/
Visa STATUS: Authorized to work with any Employer in United States (H4 EAD)