Administrative Assistant and Client Support Professional
Resume:
La Tanya Mack
Palisades Park, NJ *****
*****************@***********.***
Professional Summary
To obtain a position with a company that will allow me to demonstrate my skills and abilities while fostering growth and advancement.
Authorized to work in the US for any employer
Work Experience
Personal Assistant to Director of senior center
Dumont senior center-Dumont, NJ
January 2024 to Present
Helping with daily activities, setting up activity space. Helping with food pantry as well as clothes donations Helping with recertification for Medicare
Making doctors appointment
Assistance with any information pertaining to insurance claim Coordinator for travel to any destination
Helping with housing concerns
Companion
Lead Receptionist
Darcars Lexus-Englewood, NJ
July 2021 to October 2022
Greeted customers
Answered high call volume
Scheduled appointments
Took customer payments
Valet..
Moving customers cars to garage for techs to work on Retrieved customers cars when finished
Cashier
Stop and Stop-Teaneck, NJ
January 2021 to July 2021
Greated customer upon arrival to my station
Cashed out customers at the end of shopping
Maintaining a balanced Cash drawer
Helping with bagging items
Also served as a Porter
Wiping product cases, sweeping up garage, through out the store. Office Assistant
United Rentals-Ridgefield Park, NJ
January 2006 to December 2008
Answered high call volume, assisted service department, took messages, sent out service agreements. Filing, sending out and disbursing mail within the departments. Receptionist/Accounts Clerk
Dr. David Schwartz-Dumont, NJ
January 2005 to December 2006
Administration of chiropractic office, greeting and scheduling patients, collections, billing, and entering payments into computer (Eclipse program). Insurance verifying and pre-certification. Sales Associate/Cashier
Imaginarium Inc-Englewood, NJ
January 2001 to December 2003
Assisted customers with purchase decisions. Resolved customer concerns. Processed cash and credit transactions while maintaining balanced cash drawer. Accounts Payable Clerk
Parkway Toyota-Englewood Cliffs, NJ
January 1998 to December 2000
Answered high volume of phone calls. Performed casher duties. Ordered supplies as necessary. Processed outgoing mail. Drafted laser checks for various departments. Managed petty cash. Processed data entry and daily invoices, cutting checks on a monthly basis. Utilized Era 2 system. Sales Retention Representative
Publisher's Circulation Fulfillment-Hackensack, NJ January 1996 to December 1998
Answered high volume of phone calls. Maintained updated reports. Assisted marketing analysis in maintaining and updating source reports and quality control of metro mail reports. Provided customer service for New York Times. Performed data entry for Transmedia Times. Utilized Paradox V& & 8 Excel and PowerPoint.
System Clerk
CEI-Englewood, NJ
January 1992 to December 1996
Researched inquiries on customer built computer system. Took customer orders, entered orders into system, and ensured distribution. Handled customer complaints, refunds, and repairs vending machine department. Scanned newspapers. Utilized Lotus, Paradox, Relay Gold for Windows, and Q-Pro. Education
Certificate in Medical Billing & Coding
Hohokus School-Hackensack, NJ
April 2004 to October 2004
High school diploma
Bergenfield High School-Bergenfield, NJ
September 1986 to June 1990
Skills
• Valet parking
• Computer skills
• Quality control
• Eclipse
• Filing
• Administrative experience
• Medical scheduling
• Microsoft Excel
• Microsoft Office
• Microsoft Powerpoint
• Cash handling
• Data entry
• Front desk
• Medical office experience
• Clerical experience
• Cash register
• Time Management Software: MS Word and Excel; Eclipse Medical Software; Medical Office Manager Medical Billing Software Clerical: Appointment setting, ICD-9 Coding, CPT, Insurance Forms, Pre- certifications
• Medical billing
• Marketing
• Order entry
• Office management
• Medical Terminology
• Sales
• Customer service
• ICD-9
• Microsoft Outlook
• Icd
• CPT coding
• Accounts payable
• Microsoft Word
• Research
• Medical terminology
• Medical coding
• Hospital experience
• Dealership experience
• ICD coding
• Anatomy knowledge
• Public relations
• Typing
• Epic
• Microsoft Access
• Windows
• HIPAA
• Reynolds and Reynolds
• Payroll
• Account reconciliation
• Communication skills
• Medicare
• Organizational skills
• Phone etiquette
• Insurance verification
• Medical records
• EMR systems
• Medical collection
• Medical administrative support
• English
• Medical receptionist
• Hotel experience
• Care plans
• Outbound calling
• Google Docs
• GPS
• Outbound calling
• Phone etiquette
• Medical receptionist
• Workers' compensation law
Certifications and Licenses
Life & Health Insurance License
Medical Coding Certification
Medical Billing Certification
Driver's License
April 2021 to December 2025
Contact this candidate