Operations & Human Services Professional Resume

CHRISTINA L. MARTINSEN

Beaver Dams, NY

607-***-**** ***********@*****.***

Profile

Self-starting professional with experience in Human Services experience and the fast-paced hospitality & fast-food environment. Proven leadership and customer service skills as well as solid work ethic. Along with being able to be in the production field and running machine to keep up with work orders and making sure all products are acceptable each time.

Summary of Qualifications

Human Services

• Assisting other social and human service providers in providing client services, such as support for families.

• Assisting clients in identifying and obtaining available benefits and social and community services.

• Assisting social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Hospitality

• Overseeing daily restaurant operations, managing staff members to ensure high-quality service and customer satisfaction, and developing and implementing strategies to increase sales and revenue.

Training Manager

• Over seen all trainee’s progress during time in training making sure that all the computer work videos were completed along with tests.

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Additional Skills

• Microsoft Office

• Scheduling

• Delegating

• Point Of Sale (POS)

• Interviewing

• Assessment

• Time Management

Education & Training

High School Diploma in General Education

Professional Experience

Restaurant Manager /Training May 2022-Aug. 2025

Applebee's

Horseheads, NY

HCV Specialist Jun. 2021-Apr. 2022

Arbor Housing

Corning, NY

Waupaca

Machine Operator

Lawerenceville,PA Sept.2019-March.2020

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