Administrative Assistant with Higher Ed Experience
Resume:
Valencia L. Gresham
Bessemer, Al 35022
********@***.***
SUMMARY:
Proven Administrative and Technical experience. I am knowledgeable in various computer software applications and hardware. Excellent written and verbal communication skills. Ability to work well and support team efforts. Success in working with students, faculty and staff personnel. Personable, dependable with a strong work ethic.
EXPERIENCE:
University of Alabama Birmingham
Administrative Associate (SOM/GIM)
November 2023 – June 2024
Processed reimbursements and payment requests for a faculty of ~40 within the
Division and VA faculty as well through HSF and Oracle(UAB)
Created and maintained faculty clinical and meeting schedules – monthly
Order meals for meetings and other events in the division
Order office supplies for the division
Maintained tally of faculty personal and state expense accounts
Prepared monthly expense reports for faculty within the division
Maintained scheduling/calendars for several conference rooms
Worked with other divisions to coordinate both faculty and residents scheduling
lectures and meetings
University of Alabama at Birmingham
Office Associate II (School of Medicine/Dept. of Anesthesiology)
April 2019 – November 2023
Maintain about 20 faculty daily calendars
Scheduled/ notify faculty of weekly meetings
Prepare rotational schedules for Anesthesiology faculty
Prepared onboarding for incoming faculty members
Prepare presentations and documentation for faculty members as requested
Distributed mail for faculty
Prepared payment requests and other requisitions for travel and association dues
Answer phones for the department when needed
Prepare Letters of Recommendation for current Residents and Fellow students
Schedule pages for faculty to include meetings and lecture activities
Administrative Associate
January2018 – August 2018
Responsible for the daily calendar of the interim Chairman
Responsible for scheduling meetings and other activities in the Finley Conference Center and the Chairman’s library
Maintained the Chairman’s office supplies, airline arrangements, any request of the interim Chair as it related to the office.
Answered incoming calls for the Chairman’s office supporting the Administrative Supervisor, and any other office staff
Work closely with the faculty by assisting with needs for the department
Greeted out of town guests of the interim Chair and main plans and itinerary for them
Work with maintenance to make sure the office and the building were in order
Maintained monthly Genetics Journal for faculty
Office Associate II (School of Health Professions/CDS)
June 2013 – September 2016
Maintains share point database, lists and libraries for the entire department
Updates handbooks, syllabus, study guides for faculty
Oversee updating and creating department flyers and signs, banners, Orientations, etc.
Assists with setup and breakdown of meetings, events,
Work closely with international students to assist them individually with orientation paperwork
Coordinate Advisory Board Committee Meetings for the department Chair
Create Class Schedules for the upcoming semesters
Work closely with Staff and Faculty to update department policies and procedures
Updated status projects while determining if Projects were ready for submittal to sponsoring companies or agencies
Electronic Data Systems (AT &T Account)
Service Center Analyst
May 1998 – April 2008
Provided second-tier hardware and software support by monitoring activity on the Unisys, UTS, and VMS mainframe systems
Served as Documentation and ISO 9000 representative for the Unisys Group
Coordinated change management for the mainframe infrastructure
Implementation of software and hardware upgrades needed
Assisted in creating inter-office newsletters using DTP and other online tools. Performed user testing for upcoming system and hardware upgrades
EDUCATION:
Miles College Fairfield, Alabama
Business Administration Anticipated Graduation
GPA – 3.55 May 2026
Herzing College Birmingham, Alabama
Associate of Occupational Studies in March 1998
Computer Information Systems
Graduated GPA – 3.6
SKILLS:
Proficient in the following:
Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)
SharePoint (Libraries, creating pages, lists)
Adobe Captivate, Adobe Creative suite (InDesign, Photoshop, Illustrator)
IRAP (UAB research tool)
Oracle/HSF
Very strong customer service aptitude
Type 50 wmp
Very strong written and communications skills
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