JEFF CHANG, MSW, LCSW, CCATP, CCTP
551-***-**** / 090*-***-*** * *******.*****.***.******@*****.*** * 20F, Yingcai Rd, Ln. 589, Nno. 9, * Taichung City, West District, Taiwan * 07603
Experienced clinician and coach to remediate and optimize health and wellness.
Needs Assessment / Consultation
Crisis Intervention / CID
Culturally Sensitive Therapy
Career Management & Coaching
Performance Management
Motivational Counseling
Biopsychosocial Evaluation
Work Life Programs
Fluent in English, French, Chinese
EDUCATION
Certified Clinical Trauma Professional (CCTP, 892309) February 2024
Certified Clinical Anxiety Treatment Professional (CCATP, 876455) February-2024
Licensed Clinical Social Worker (LCSW, CA 118981) November-2023
Licensed Clinical Social Worker (LCSW, FL 21513) May-2023
Licensed Independent Social Worker (LICSW, DC LC200002038) September-2022
Licensed Clinical Social Worker (LCSW, DE Q1-0012105) September-2022
Licensed Clinical Social Worker (LCSW, CT 0112293) July-2022
Licensed Clinical Social Worker (LCSW, TX 108094) June-2022
Licensed Clinical Social Worker (LCSW, NJ 44SC06082800) April-2022
Licensed Clinical Social Worker (LCSW, NYS 089620) April-2020
Master of Science in Social Work, Merit Scholarship, NASW, Columbia University June-2015
Integrated training and coursework for CBT, substance abuse, career, couples, children, and groups/individuals.
Master of Arts in Organizational Leadership, Columbia University May-2007
Bachelor of Arts in Psychology, Distinction & Golden Key Honor, McGill University December-2000
LICENSED CLINICAL & EAP EXPERIENCE
TALKSPACE NETWORK, PA, Multi-State Area April 2026 - present
National Practice Provider (contract)
• Delivered solution focused interventions for presenting concerns across lifespan, location, life domain.
• Contributed preventive metrics to balance productivity, quality assurance, and graduation from meeting therapy goals.
• Presented and led case discussion on methods to help sustain therapeutic gains.
• Personalized patient care between English, French, and Mandarin.
AUTHOR HEALTH PROFESSIONALS, Multi-State Area February – December 2024
LCSW (Licensed Clincal Social Worker) / Psychotherapist (completed contract)
• Delivered personalized geriatric psychotherapy, coaching, and care coordination.
• Contributed process improvement of integrated medical care operations in Elation, Maya Sidecar EMR’s.
• Closely engaged in case conferences to enhance quality and accountability of patient care.
• Translated patient care between English, French, and Mandarin.
HEADWAY/HELLOALMA, Multi-State Area August-2022 – present
Psychotherapist (fee for service)
• Customize just in time integrative psychotherapy services to caseload of clients from a range of occupations.
• Intervene with crises as they arise.
• Consult with, and as needed refer out, ad hoc referrals for psychotherapy services.
ST VINCENT’S HOSPITAL WESTCHESTER, White Plains, NY April-2021 – December 2023
Mental Health Therapist
• Personalized trauma informed integrative treatment modalities based on individual recovery goal/objective for
functional relief from distress. Used behavioral activation, emotional modulation, problem solving, acceptance.
• Initiated and updated recovery plans from identified patient needs, risk levels, and dysfunctional symptomatology.
• Supervised onboarding of 3 new hire social workers/therapists on documentation, session feedback, and case conferences on problem cases.
Assessed outpatient intakes to diagnose patients and identify immediate treatment needs via psychoeducation.
• Maintained timely documentation in AVATAR electronic medical records system.
GREENWICH HOUSE, SENIOR HEALTH AND CONSULTATION CENTER, New York, NY October-2018 – March-2021
Psychiatric Social Worker/Psychotherapist
• Blended psychodynamic and CBT/object relations modalities to screen, admit, diagnose, treat, and discharge caseload of long term traumatized senior patients in the Village using AWARDS medical records system.
• Prepared French, Mandarin, and English language individual, couples/family, and group therapy programs for co-occurring ailments.
RIKERS ISLAND PRISON COMPLEX/FORTUNE SOCIETY, East Elmhurst/LIC, NY July 2017 - to June 2018
Prison Social Worker/Mental Health Clinician (completed contract)
• Consistently completed suicide watches, crisis de-escalation, support / psycho education groups, patient rounds, and referrals/consultations for inmate housing unit. Used Psykes/ECW records. Translated as needed.
• Performed diagnosis, psychosocial assessments, treatment plan reviews, discharge planning, and MRT (moral reconation therapy) individual therapy sessions for mandated alternative to incarceration program and clients.
TEAMUP COUNSELING, Ridgefield, NJ November-2016 – September 2019
Intensive In-home Therapist (per diem)
• Perform intakes, assessments, treatment plans, and intensive in home and in community therapy with autistic children and family.
MORRIS HEIGHTS HEALTH CENTER, Bronx, NY June 2015 - June 2017
Social Worker/Clinician
• Supervised 2 new hire social work/clinician interns on process notes, debrief counter transference feedback, and case consultations.
• Performed intakes, evaluations, diagnoses, treatment plans, individual therapy, support group therapy/education for patient caseload, including children.
• Utilized AWARDS electronic medical record system to track patient coordination of care and progress between psychiatry, social work, and allied health treatment history.
• Supervised new hire social work/clinician interns.
INTERNSHIP EXPERIENCE
HAMILTON-MADISON HOUSE, New York, NY January - May 2015
Behavioral Health Social Work Intern, Advanced Clinical Practice
Conducted outpatient adult psychiatric intakes and psychosocial assessments to determine risk level, presenting problems, prior psychiatric history and medications from admission criteria. Utilized motivational interviewing.
Further evaluated individual and family patients to develop 90 day treatment plans. Utilized CBT, DBT, psycho education, and supportive insight awareness therapies, and case management.
Led five PROS groups in adult day treatment program on wellness self management, life role goals, and recovery.
JEWISH HOME LIFECARE, New York, NY September - December 2014
Social Work Intern, Advanced Clinical Practice
Assessed clients, created care plans, and provided intervention in acute and long-term units in nursing home.
Performed psychosocial assessments and care plans on distress levels, cognitive functioning, and self-care capabilities for individual nursing home residents with dementia in acute and long-term care units.
Coordinated family meetings on end of life planning. Supported resident town hall meetings and social activities.
ACACIA NETWORK – BASICS Residential & Outpatient, New York, NY December 2013 – May 2014
Social Work Intern, Advanced Clinical Practice
Assessed and counseled mandated clients on parole or probation for substance abuse treatment.
Conducted 30 day psychosocial assessments and 90 treatment plans on substance abuse, occupational planning, family/social support, functioning, and finances. Motivational interviewing, CBT, and object relations therapies.
Led 6 support groups on anger management, criminal thinking, relapse prevention, early recovery, integrated family support, and thinking for a change.
Utilized psychoeducation, group dynamics, and structural family method. Supported career planning classes and performed room checks. Participated in all clinical meetings and supervision.
PRE-LICENSURE EXPERIENCE
CATALYST STRATEGIES GROUP, New York, NY July 2007 – November 2008
Life and Performance Coach
Assessed and coached high-potential clients on remediation from dual diagnosis of alcohol and prescription addiction.
OHIO STATE UNIVERSITY, Faculty and Staff Assistance Program, Columbus, OH March - May 2004
EAP Clinical Intern
Supported avertment of pending strike between staff and line management via cross cultural contributions to mediation, mentoring, and employment coaching
Supported inaugural stress management and wellness training that became part of the employee health benefits package and contributed to a decrease in employee relations/productivity issues.
Supported reduction in costs associated with employee relations issues/complaints during group and one-on-one conflict management work to support performance support.
CHANG-HUA MEDICAL HOSPITAL, PSYCHIATRY, Chang-Hua, Taiwan January – December 2002
Psychiatric Ward Counseling Associate
• Supervised new hire interns’ patient engagement on socialization and rehabilitation.
Reduced historical cultural and linguistic barriers by creating and conducting bilingual and second language therapy groups on conflict resolution, drug compliance, and psycho-social development.
Administered individual and group crisis intervention with schizophrenic, personality and mood disordered clients in day care and occupational therapy settings. Advocated for customized holistic treatment planning.
Supervised new hire interns.
YORK STREET COMMUNITY PSYCHIATRIC OUTPATIENT CENTER, Philadelphia, PA January – December 2001
Therapeutic Support & Wrap Around Services Specialist
Provided crisis management and group/individual school, family intervention on academic and social growth.
Collaborated to diagnose and develop treatment plans for ADHD, developmental and learning disabilities.
PUBLICATIONS
THE COUNSELING PSYCHOLOGIST: SPECIAL ISSUE October-2009
Self-Cultivation: Culturally Sensitive Psychotherapies in Confucian Societies