Remote Data Entry Clerk candidate with strong administrative expertise

Chaitali Shah

Rockville, Maryland ****.**********@*****.*** +1-408-***-****

Professional Summary

Dedicated and versatile professional with experience in education, marketing, telemarketing, and customer service. Strong background in teaching Mathematics and English to young learners, along with administrative and website support experience. Excellent communication, organizational, and interpersonal skills developed through diverse roles in India and the United States. Professional Experience

Part-Time Teacher & Administrative Support

SpiderSmart Learning Center – USA

2019 – Present

● Teach Mathematics and English to students aged 3–9 years

● Develop engaging lesson plans tailored to individual learning needs

● Provide academic support and track student progress

● Handle administrative responsibilities

● Manage website-related issues and provide technical coordination support

● Communicate with parents regarding student performance Customer Service Executive

Justdial – Mumbai, India

2008 – 2011

● Worked in the Customer Service Department

● Assisted customers with inquiries and service-related concerns

● Maintained customer records and ensured service satisfaction

● Resolved complaints effectively and professionally Telemarketing Executive

Hutch Call Center – Mumbai, India

2007

● Conducted outbound sales and promotional calls

● Explained telecom products and services to customers

● Achieved sales targets through persuasive communication

● Maintained customer data and call reports

Marketing Manager

Mumbai, India

2003

● Developed marketing strategies to promote services

● Managed client relationships and promotional activities

● Assisted in business growth and customer acquisition Private Tutor (Mathematics & English)

Mumbai, India

(School Years)

● Provided tutoring in Math and English to school students

● Helped students improve academic performance

● Built strong foundational teaching skills

Career Break

2011 – 2019

Relocated to the USA after marriage in May 2011. During this period, did not hold work authorization. Focused on family responsibilities and personal development before re-entering the workforce in 2019.

Education

Master of Commerce (M.Com.), 2008 - Mumbai, India

Bachelor’s Degree (Graduation), 2005 - Mumbai, India Skills

● Mathematics & English Instruction

● Customer Service - Communication & Interpersonal Skills

● Telemarketing & Sales

● Administrative Support

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