Administrative Support Specialist with Independent Problem-Solving
Resume:
Louise A. Vos
Finleyville, PA 15332
********@*******.***
I am currently searching for part-time employment. After retirement, I have worked in Customer Service and Home Health Care. Prior to that, I worked in the research laboratory environment for over 25 years. I possess above average computer skills with proficiency in Microsoft Office. I demonstrate exceptional interpersonal skills. I am a highly skilled administrative support specialist with the ability to develop solutions to complex problems, through the strategic use of intuition, initiative, and creativity. I am respected as an independent thinker, with the proven ability to work independently 2024 – Present Southwestern Home Care LLC
Provide compassionate and experienced home health care for the elderly. Provide companionship and care for clients in a way that improves their overall quality of life. 2021 – 2024 Personnel Staffers
Provide remote Customer Service support for inbound calls to over 10 clients simultaneously. Maintain a stellar record for call management including product knowledge, inquiry resolution, order placement, and time management and customer satisfaction. Received “Employee of the Month” award for October 2022. 2019 - 2020 Geosystems, LP
Provide high level support to Internationally renowned expert in the field of Geology on a part time basis. Managed the office independently, and at times remotely. Was responsible for all administrative support from travel to Keynote Presentation development. Prepared numerous research papers, high level power point presentations, and complex reports for submissions to Universities, Research Institutions, and the Media. 2010 – 2018 AECOM (formerly URS) in support to the Department of Energy (DOE) National Energy Technology Laboratory (NETL), Pittsburgh PA
Provide executive level support skills for a team to coordinate project resources and liaise with project stakeholders to collect and disseminate project information Effectively develop and coordinate weekly safety communications between the Employee Safety & Health and Quality (ESHQ) Safety Group and the employees.
• Member of a Lean Six Sigma team to streamline chemical purchases at NETL
• Provide executive administrative support to AECOM’s ESHQ Manager and staff
• Purchase Safety equipment to be worn in the lab as required by the projects’ Activity Hazard Assessment
• Facilitate and compile Field Work Activity Hazard Analyses
• Develop Agendas and facilitate meetings effectively
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