Entry-Level IT Specialist - Navy Veteran - Security+ Certified

NOAH L. DEEDS

Colorado Springs, CO. 719-***-**** *****.******@*****.*** https://www.linkedin.com/in/noah-deeds/ LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL DATA CENTER TECHNICIAN

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Network and Communications Systems Specialist Norfolk, VA United States Navy Nov 2009 – Nov 2013

Stood watch in mission-critical maritime environments responsible for surveillance, secure communications, and real-time reporting in support of safe and effective operations. Operated tactical sensors and communication equipment while adhering to established procedures, security protocols, and watchstanding standards.

Monitored surface and air radar systems, identified anomalous contacts, and escalated time-sensitive information to command leadership.

Operated, maintained, and troubleshot communications, navigation, radar, and electronic systems to ensure seamless coordination between shipboard command, embarked personnel, and joint operational elements.

Conducted secure handling, transfer, and destruction of classified materials in accordance with Navy regulations, safeguarding mission-critical intelligence and maintaining compliance across multiple operational theaters.

Led a team of 20+ sailors, providing mentorship, task coordination, and performance guidance, resulting in measurable improvements to operational reliability, system uptime, and overall mission readiness.

Developed and delivered technical training programs covering communication protocols and systems operations to ensure all personnel were mission-ready and compliant with Navy standards.

Achieved Air Intercept Controller certification, demonstrating proficiency in high-tempo operational decision-making and rapid response in dynamic, high-stakes maritime and aerospace environments. PROFESSIONAL EXPERIENCE

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Fast Fit Foods Colorado Springs, CO.

Vice President of Retail Operations Owner Jun 2018 – Oct 2025 Led multi-location retail operations with accountability for business performance, store technology, and continuity of service. Supported POS and inventory systems along with registers, tablets, printers, and basic networking equipment to maintain reliable daily operations across sites.

Scaled business operations from $700K to $1.9M in annual revenue through the design and execution of data-driven operational strategies, leveraging system analytics, process validation, and continuous performance monitoring to drive sustainable growth.

Implemented and supported POS, CRM, and inventory platforms, coordinating configuration, user access, updates, and vendor support for multiple locations.

Performed hands-on troubleshooting of Windows and iOS devices, printers, payment terminals, routers, and CCTV systems, minimizing downtime and maintaining daily operations.

Built standardized procedures for store onboarding, opening/closing, customer interactions, and routine maintenance, contributing to the creation of a comprehensive employee handbook that drove consistency across all locations.

Conducted workflow analysis, process validation, and requirements identification to optimize operational efficiency, reduce downtime, and maintain consistency across multi-site operations, driving measurable improvements in performance metrics.

Delivered technical and operational briefings to audiences exceeding 200 personnel, translating complex technical concepts into actionable insights to support workforce readiness and strategic decision-making. Noah Deeds

Personal Trainer Owner Colorado Springs, CO

Ark Fitness Jan 2015 – Sep 2018

Developed and delivered individualized fitness programs tailored to client goals, ensuring effective outcomes, operational consistency, and adherence to industry standards. Managed scheduling, workflows, and documentation to maintain program reliability and client satisfaction.

Applied requirements gathering, iterative testing, and process validation methodologies mirroring systems engineering practices to design and refine client programs that maximize performance outcomes and safety compliance.

Managed client scheduling, operational workflows, and recordkeeping processes with precision and consistency, ensuring reliability of service delivery and maintaining program integrity across multiple clients simultaneously.

Maintained certifications, compliance documentation, and quality assurance procedures to ensure operational standards aligned with industry regulations and best practices, supporting client safety and program effectiveness. Call Center Representative Colorado Springs, CO

Anthem Dental Insurance Feb 2014 – Aug 2015

Served as a primary point of contact between customers and providers, resolving dental insurance claims while safeguarding PII and maintaining strict adherence to HIPAA, data privacy, documentation, and regulatory requirements.

Utilized case management systems to document customer interactions, track claim status, and maintain auditable records.

Identified discrepancies in claim information and coordinated with internal teams to resolve issues efficiently.

Processed 75–100 dental insurance claims daily with a focus on accuracy, regulatory compliance, and documentation integrity, ensuring alignment with corporate policies and client expectations.

Provided expert guidance to clients navigating complex claims processes, delivering clear instructions and solutions to ensure positive customer outcomes and operational efficiency. EDUCATION AND PROFESSIONAL CERTIFICATIONS

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COMPTIA A+ CERTIFICATION

Demonstrates foundational knowledge in computer hardware and software, Windows and iOS operating systems and technical troubleshooting abilities.

COMPTIA NETWORK+ CERTIFICATION

Shows foundational knowledge in network architecture, network troubleshooting and management. COMPTIA CYSA+ CERTIFICATION (Expected Completion: 4/1/2026) Validates intermediate-level knowledge in threat detection and analysis, vulnerability management, incident response, and the use of behavioral analytics to identify and mitigate cybersecurity risks in enterprise environments. COMPTIA SECURITY+ CERTIFICATION

Demonstrates foundational knowledge in network security, risk management, and operational cybersecurity practices, supporting secure system deployment and ongoing threat mitigation. AIR INTERCEPT CONTROLLER CERTIFICATION – UNITED STATES NAVY Validates rapid decision-making, high-tempo operational awareness, and advanced communication skills in dynamic aerospace and maritime environments.

ADVANCED NETWORK & COMMUNICATIONS SYSTEMS TRAINING – UNITED STATES NAVY Covers integrated network monitoring, endpoint management, troubleshooting, and secure communications systems operations in multi-layered operational theaters.

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