Office Assistant
Resume:
Laura Bavetz
Enrolled Member of The Cherokee Nation
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Dedicated, results oriented with a passion for building relationships and exceeding tenant, management and employee expectations. Strong skills in the areas of management and customer service. Skills & Qualifications
• Onsite Management • Procedure & Policy Implementation and Communication • Customer Service • Photographic Design for Marketing • Excel Office • MS Office • Outlook • Calendar Management
Western Wealth Communities October 2020 – November 2025 Leasing Professional
• Provide tours of vacant apartments to prospective residents.
• Develop promotional materials to attract new tenants.
• Advertise available apartments on social media and Craigslist.
• Process applications to ensure applicants qualify, including running credit checks, and following up with verification of employment and rental history.
• Assist with general office duties.
• Using Google translate for prospects and residents.
Onnix Apartments, Tempe, AZ 2017 – 2020
Office Assistant
• Screening phone calls and routing callers to the appropriate party.
• Greet and assist visitors.
• Using computers to conduct research.
• Oversee Weekly Pest Control.
• Manage Package Lockers
• Assist with Resident Events.
• Follow Up on Work Orders.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.
• Handling office tasks, such as filing, generating presentations with PowerPoint and Canva i.e., and keeping supplies stocked.
Silver Spur Ranch, Mesa, AZ 2006 - 2016
Property Manager
• Responsible for daily onsite management of a mobile home park with 230 tenant spaces.
• Responsible for collecting rents, making deposits and sending financial reports.
• Implemented and enforced park rules and ensure tenant notification of any changes.
• Provided oversight for all work being done by vendors and contractors while on park property.
• Ensured a positive customer relationship experience with tenants and visitors to increase retention.
• Developed and maintained open and positive communication with staff, vendors and contractors.
• Traveled when needed to support additional company owned locations.
• Developed a team of support staff while driving accountability.
• Planned and executed events with a focus on fostering strong community engagement.
• Developed feasible and realistic marketing strategies within park guidelines.
Country Cousins MHP, Mesa, AZ 2005 - 2006
Onsite Manager
• Maintained daily onsite management of a mobile home park with 94 tenant spaces.
• Responsible for collecting rents, making deposits and sending financial reports.
• Implemented and enforced park rules and ensure tenant notification of any changes.
• Issued notices and followed up on all court involved issues that involved the park and park tenants.
• Provided oversight for all work being done by vendors and contractors while on park property.
• Ensured a positive customer relationship experience with tenants and visitors to increase retention.
• Developed and maintained open and positive communication with staff, vendors and contractors. Education
McHenry High School, McHenry, IL
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