Biomedical & Customer Support Specialist
Resume:
Atlantis Simuel
Oakwood, Ga
**************@*****.***
SKILLS:
Customer service, Time management, Computer literacy, Communication skills, Microsoft word, Leadership,
Microsoft excel,
EXPERIENCE:
● InfuSystem, Inc GA, Gainesville
● Biomedical Technician 03/2025 - Present
● My job role as a travel Biomedical Technician is to ensure that the medical devices being used in hospitals are functioning properly.
● That consists of running a series of tests on the equipment. Fixing minor issues that the devices may have. Also to track
● The medical devices are in the hospital for inventory purposes. OneMain Financial GA, Norcross
Call Center Representative 01/2024- 03/2025
● My responsibilities at OneMainFinancial are to take inbound and make outbound calls. Assist customers with existing loans with a central account. Assisting new customers who need to inquire about getting a loan as well. Also assisting with internal information on their account once verified with name, email and the last 4 of customers Social Security number.
● Internal information I assist with is payment information, payment amount, how long the terms of the loan will be, interest rate, taking payments etc.
FUTURE SERVICES INC GA, Loganville
Call Center Representative 09/2022 - 12/2023
● KEY RESPONSIBILITIES: Take inbound calls and make Outbound calls of at least 80-100 calls a day.Call on collections
● notices for customers that are past due. Assisting customers with payments on current services. Schedulingservices for termite
● protection/removal. Scheduling inspections for general pest/ termites. Being in contact with technicians as I schedule appointments based on that area.
SPH Analytics GA, Snellville
● Call Center Representative 05/2020 - 08/2022
● INBOUND/OUTBOUND CALL CENTER AGENT. An independent research firm that has numerous contracts with the
● health plans across the United States. The company provides health information to health plans based on customers.
EDUCATION
South Gwinnett High School, Snellville, Ga Diploma 2016-2019
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