Customer Service & Office Operations Leader

Professional Summary

Experienced customer service professional with strong communication and problem solving skills, dedicated to delivering exceptional support and ensuring seamless operations. Proven ability to manage tasks with attention to detail, assist diverse individuals, and foster positive interactions. Seeking to leverage skills and experience to excel as a Customer Service/Office Manager/Long Distance Operator.

Skills

Teamwork and communication

Strong work ethic

Attention to detail

Positive attitude

Problem solving

Good communication

Experience

Operator/Communications/Customer Service – Harrison, NY

AT&T – January 1973-January 1986

Followed all safety protocols and procedures

Reported any problems immediately

Answered cals with professionalism

Connect calls and provide directory assistance

Help individuals requesting emergency services

Assist the hearing impaired and complete the request needed

Education

Bronxville, NY

Bronxville High School - 1973

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