Detail-Oriented Data Entry Specialist

Dia Love, Data Entry Clerk

Smyrna, *****, United States, +1-615-***-****, ************@*****.***

SUMMARY Detail-oriented Data Entry Clerk with over 5 years of experience in customer service and data management. Proven ability to establish and manage customer accounts while ensuring precise data entry and enhancing productivity. Achievements include significantly improving operational efficiency through effective payment processing and account coordination. Equipped to leverage strong organizational skills and attention to detail to meet the needs of prospective employers, contributing to seamless operations in fast-paced environments.

WORK EXPERIENCE

06/2025 – Present Remote Customer Service Representative, Lincare Johnson City Assisted patients in the operation of blood thinner meters, ensuring proper usage while resolving technical error codes.

Facilitated patient education by conducting detailed walkthroughs for troubleshooting and effective meter utilization.

Coordinated and ordered necessary supplies to maintain and enhance the functionality of blood thinner meters.

09/2024 – 02/2025 Remote Customer Service Rep, Waste Management Phoenix Established and managed new customer accounts, ensuring accurate data entry and fostering customer satisfaction.

Processed payments and coordinated bulk and missed pickup services to significantly enhance operational efficiency.

09/2015 – 02/2017 Customer Service Representative, United States Satellite Broadcasting

Nashville

Resolved customer issues effectively, ensuring high levels of satisfaction through knowledgeable and friendly service.

Anticipated customer needs, contributing to increased productivity and improved service levels.

Delivered exceptional support, consistently upholding high standards of customer service.

EDUCATION

08/2012 – 05/2018 Cumberland University

Bachelor of Science, Criminal Justice

Lebanon

SKILLS Payment Processing Error Resolution

Equipment Supply Ordering Patient Assistance

Technical Support Microsoft Office

Salesforce Critical Thinking

Adaptability Problem-Solving

Conflict Resolution Communication Skills

Active Listening Multitasking

Willingness to Learn

LANGUAGES English

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