Optical Technician and Customer Service Professional
Resume:
Donna Lanier
Las Vegas, NV *****
**********.**@*******.***
Professional Summary
Hard working, dedicated with stellar attendance. Looking for the right company to commit and retire with. Work Experience
Cashier and Customer Service
Smith's Food and Drug-North Las Vegas, NV
June 2025 to Present
Front end cashier and customer service associate. Assisting customers with purchases and ringing up sales.
Optical
Hoya Optical Laboratory-Tacoma, WA
January 2024 to November 2024
● Data entry clerk
● Inventory Control
● Pull frames and raw lenses for preparation to edge for mounting into patients eyewear Optical Lab Technician
location- Jorgensen Peninsula Optical Laboratory-Tacoma, WA May 2022 to January 2024
• Optical Lab Technician
• Order processing raw optical lenses to prepare for cutting and shaping lenses into patients frames
• Calibrate machinery and marking lenses (progressive and single vision)
• Monitor and program machinery, loading and unloading conveyor belt.
• Shipping and receiving frames and lenses from outsource companies
• Manage and maintain Tinting Department (Specialty colors on lenses upon patients request) Location- Noble Eye and Vision Center-University Place, WA September 2021 to May 2022
● Optical Technician
● Assist Dr. with examinations and eye care treatment
● Refractometry
● Tonometry
● Keratometry
● OCT and Visual Field testing
● Patient care
● Prescription testing
● Contact and eyeglass fitting
● Appointment Scheduling
● Update patient health records
Total Employment and Management Administrative
Puyallup, WA
November 2019 to April 2021
• Account Coordinator/Recruiter
• Schedule interviews
• Interview and set up job placement
• Filing, Faxing and Record keeping
• Administrative duties, direct all incoming calls, proofread Government documentation I-9's, 8850's.
• Payroll
• Drug screen new hires
Location
Costco Optical Laboratory Warehouse-Auburn, WA
April 2019 to December 2019
● Cut, and shape optical lenses
● Monitor conveyor belt
Maintain and manage mechanical robots
● Order processor for prescription lenses
Warehouse Associate
Location - Brooks Sports-Sumner, WA
February 2017 to April 2019
• Prepare Order processing documents to the daily function for Management and Warehouse employees
• Pull orders in designated bins for customers
• Assist departments with Shipping and Receiving, Order Processing and Inventory Control. Scheduler
Company Name, Location - Sports Service/Farwest Sports-Fife, WA December 2012 to May 2017
● Delivery Scheduler and Office Assistant
● Order Processor, Shipping and Receiving Departments and Inventory Control
Education
School Name, Location - Rogers High School-Puyallup, WA September 1982 to June 1984
Upper secondary education
High school diploma or GED
Some college
Bachelor's degree
Skills
• Refrigerator cleaning
• Marketing
• HIPAA
• Packing
• Medical records
• Sales
• Dusting
• Guest services
• Oven cleaning
• Customer service
• Active listening
• Receiving shipments
• Organizational skills
• Office Management
• Safety standards in production
• Sanitizing cleaning technique
• Balancing cash drawers
• Counting cash
• Anatomy knowledge
• RF scanner
• Plumbing
• Project coordination
• Grammar Experience
• Cash register operations
• Time management
• Clean workspace maintenance
• Custodial experience
• High-index lens dispensing
• ICD-10
• Prism lens dispensing
• Warehouse management system
• Distribution center
• Attention to detail
• Human resources
• Medical assisting
• Microsoft Excel
• ISO 13485
• Customer inquiry handling
• Health charts
• Ability to follow instructions
• Packaging
• Medical office experience
• Senior care
• Floral design
• Optical inventory receiving
• Order picker
• Optical experience - Optical experience (1-2 years)
• Body mechanics
• Clerical experience
• Working with high schoolers
• Manufacturing facility
• Communication skills
• Route driving
• Handheld optical lens tools
• POS
• Box truck
• Household spot cleaning
• Balancing end-of-day transactions
• Vacuuming
• Construction
• Cold calling
• Customer communication
• Inventory management
• Optical inventory organization
• Retail optometry experience
• Mopping
• Typing - Average typing speed (1-60 WPM)
• Materials management
• Documentation review
• Single-vision lens dispensing
• Retail sales
• Written communication
• Picking & packing
• Lens coating recommendation
• Manufacturing
• Merchandising
• Optical laboratory experience
• OSHA
• Home & community care
• Leadership
• Stocking
• Optics
• Bed linen changing
• Medical billing
• Disinfection procedures
• Wine knowledge
• Forklift
• Delivery driver experience
• Electrical wiring
• Residential cleaning
• Patient care
• Moving
• Managing patient records
• Forklift safety protocols
• Cherry picker
• Shipping & Receiving
• Medical coding
• Front desk
• Quality inspection
• Cash handling
• Greeting customers
• Microsoft Powerpoint
• Ophthalmology
• Customer relationship management
• Warehouse experience
• ERP systems
• Heavy lifting
• Microsoft Access
• Teamwork
• Laboratory quality control
• POS systems
• Materials handling
• Hotel experience
• Masonry
• Clinic
• Computer operation
• Reach truck
• Electronic health records (EHR) management
• Budgeting
• Contact lens dispensing
• Order fulfillment
• Safety glasses dispensing
• Cash register
• Assembly
• Basic math
• Payment card processing
• Quality control
• Administrative experience
• Patient interaction
Languages
• English
Certifications and Licenses
Driver's License
Forklift Certification
OSHA 10
Pallet Jack Certification
Contact this candidate