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Executive HR & Operations Leader for Transformation

Location:
Chicago, IL
Posted:
March 01, 2026

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Resume:

EXECUTIVE PROFILE

Strategic Operations & Human Capital Leader with 25+ years of progressive leadership across transportation, logistics, and enterprise HR environments. Known for transforming underperforming operations into high-efficiency, compliance-driven, people-centered business units.

Expert in workforce optimization, regulatory governance, labor relations, and operational cost control. Proven history of leading multi-site teams, reducing operational risk, strengthening employee engagement, and aligning frontline execution with executive strategy.

Recognized for building disciplined, accountable cultures that improve productivity, safety metrics, and profitability simultaneously.

CORE LEADERSHIP EXPERTISE

Operational Turnaround & Performance Optimization

Workforce Strategy & Labor Relations

Regulatory & Multi-Agency Compliance Governance

P&L Oversight & Cost Containment

Training Architecture & Leadership Development

Collective Bargaining & Conflict Mediation

Employee Engagement & Retention Strategy

Process Improvement Six Sigma Foundations

PROFESSIONAL EXPERIENCE

Assistant Terminal Manager

RCS Transportation Oct 2022 – Dec 2025

Senior operational leader responsible for full-scale oversight of automotive finished vehicle transportation logistics within a high-volume terminal.

• Directed daily operations, workforce performance, safety compliance, and service delivery for terminal operations

• Led cross-functional teams while aligning customer satisfaction metrics with operational efficiency targets

• Ensured compliance with FAA, OSHA, EPA, Department of Labor, and EEOC regulations

• Strengthened communication systems to reinforce service-performance accountability

• Anticipated operational risk and mobilized corrective action strategies before performance degradation

• Championed continuous improvement initiatives focused on safety, scheduling optimization, and cost control

Impact Focus: Positioned terminal operations for scalable growth while maintaining regulatory integrity and workforce stability.

Warehouse Training Specialist

Crescent Electric Supply June 2022 – Oct 2022

Selected to support launch and operational ramp-up of new distribution centers.

• Designed and executed structured onboarding programs for distribution center employees

• Delivered classroom and hands-on training across multiple operational roles

• Identified high-potential talent for leadership development pathways

• Standardized training content in collaboration with subject matter experts

• Supported safe, compliant operational start-ups across multiple locations

Impact Focus: Accelerated workforce readiness during expansion phases while improving onboarding consistency.

Operations Supervisor

Saia LTL Freight R+L Carriers USF Holland Trucking

2019 – 2022

Directed LTL freight operations across multiple terminals, overseeing scheduling, line haul dispatch, and workflow optimization.

• Managed freight movement from pickup through delivery with emphasis on damage reduction and timeliness

• Optimized load planning and labor allocation to maximize resource efficiency

• Collaborated with executive leadership and account teams to drive business growth

• Ensured compliance with DOT, OSHA, EPA, Department of Labor, and EEOC standards

• Developed frontline leaders through performance coaching and operational mentorship

Impact Focus: Increased operational throughput while maintaining strict compliance and safety adherence.

Branch Manager

Black Tie Moving April 2019 – Aug 2019

Full P&L responsibility for branch-level operations.

• Directed transportation, warehouse, and administrative functions

• Drove profitability through cost control and productivity improvement

• Improved service delivery performance under tight scheduling constraints

• Maintained regulatory compliance and workforce accountability

Impact Focus: Elevated branch financial performance and operational discipline.

Human Resource Specialist

Pettit Environmental Inc. Aug 2018 – Feb 2019

• Led end-to-end HR program implementation

• Oversaw staffing, compensation, benefits administration, compliance, and employee relations

• Ensured EEO/AA compliance and labor relations governance

• Developed retention and succession planning strategies

Human Resource Management

U.S. Army – Human Resources Command 2009 – 2018

Senior HR leader supporting Officers, Enlisted personnel, and Department of the Army Civilians.

• Directed personnel distribution planning and training allocation strategies

• Negotiated collective bargaining matters and mediated labor-management issues

• Led relationship development training to improve labor climate

• Managed promotions, disciplinary actions, awards, and career progression systems

• Served as analytical advisor for workforce readiness and training deployment

Impact Focus: Strengthened institutional workforce alignment across large-scale military structures.

Company Operations & Training Manager

U.S. Army 2006 – 2009

• Led operations and training execution in high-demand environments

• Delivered supervisory and leadership training programs

• Managed project timelines and budget accountability

• Designed curriculum and vendor-supported training modules

EDUCATION

PhD, Human Resource Management (Expected Dec 2026)

Capella University

MBA

University of Phoenix

BS, Business Management

Colorado Technical University

PROFESSIONAL CERTIFICATIONS

SHRM-SCP (2024)

Six Sigma Yellow Belt

Negotiation Associate

Alternate Dispute Resolution

Corporate Sales Associate

MILITARY DISTINCTIONS & TRAINING

Master Trainer Certified

Equal Opportunity Representative

Advanced NCO Development

Multiple Inspector General “Commendable” Ratings

Chief of Staff Recruiting Award



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