Forklift Operator and Sales Specialist with 10+ Years Experience

HARRY GALLIOS

************@*****.*** 847-***-**** SCHAUMBURG, IL 60194

Summary

Dynamic professional with a proven track record in upselling and business development, honed across roles at Home Depot and the USMC. Skilled in problem-solving and fostering excellent customer relationships, I've driven sales growth and improved service quality. My expertise in contract preparation and exceptional people skills have consistently enhanced operational efficiency and customer satisfaction. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Skills

Upselling

Business Development

Contract Preparation

Promotional Support

Product Sales

Payment Processing

Sales Development

Problem-Solving

Excellent people skills

Leadership & Teamwork

Experience

Ashley Furniture Schaumburg, Illinois

Senior Sales Associate

03/2025 – 01/2026

Enthusiastically greeted customers and offered outstanding customer service.

Recommended products based on conversation with and feedback from the customer.

Frequently upsold customers to higher end products, increasing store revenue.

Processed online and in-store orders efficiently and accurately. Aided customers with credit applications and financing matters. Thoroughly researched and addressed customer concerns for successful resolution.

Recruited by Store Manager to train other associates on successful selling techniques.

Trusted by Store Manager to independently open store as sole team member on premises.

HG

HARRY GALLIOS – Page 2

Home Depot Elk Grove Village, Illinois

Sales Associate

05/2014 - 09/2024

Greeted customers and provided exceptional customer service. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system. Maintained up-to-date knowledge of store merchandise and policies. Built relationships with customers to encourage repeat business. Demonstrated product features and benefits for customers' needs. Handled customer complaints in a professional manner. Upsold additional items based on customer interests and needs. Suggested ideas for improving store operations and increasing profits. Millers Pub Chicago, IL

Bar Manager

03/2000 - 02/2014

Enforced safety regulations and ensured proper sanitation practices were followed by all employees.

Negotiated purchase agreements with vendors to obtain best pricing on supplies.

Resolved customer complaints regarding quality of food or beverage service in a timely manner.

Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.

Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.

Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.

Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

USMC Camp Pendleton Camp Pendleton

South, CA

Anti-Tank Assaultman

04/1995 - 12/1999

Education and Training

Kendall College Evanston, IL

Associate of Arts in Cullinary

04/1995

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