Front Office Professional Seeking Front Desk Role

SANDIP NASKAR

SUMMARY

Enthusiastic and customar-focused Front Desk Supervisor with 1 year of

Experience in Front office and a passion for Hospitality. Proven ability to create a positive and Welcoming atmosphere, leading a team to deliver exceptional guest experiances. Strong time Management and negotiation skills, along with proficiency in Opera,IDS, Zenius,Microsoft Office And Excel .Excited to join a dynamic work envirorment where contributions are valued and recognized. Biggest Achivement : Successfully implanted room management strategis resulting in increased in revenue. EDUCATIONAL QUALIFICATION

Completed 2 years Master’s Degree in Hospitality Management

(IIHM Kolkata) in the year 2023.

Completed B.A. General from Prabhu JagatbandhuCollege (Calcutta University) in the year 2019.

Completed class 12th from Mohiary Kundu Chowdhury Institution

(W.B.C.H.S.E.) in the year 2016

Completed class 10th from Mohiary Kundu Chowdhury Institution

(W.B.B.S.E.) in the year 2014

WORK EXPERIENCE

FRONT OFFICE SUPERVISOR OF PIPAL TREE HOTEL

KOLKATA

(FEB 2025 – DEC 2025 )

Provide Excellent customar service, resulting in positive guest feedback and increased guest satisfaction scores

Assisted in implementing new front desk procedures,improving overall efficiency .

Leading team, billng work, auditing, Coordinate with Accounts, sales,reservation handling

Guest Service Associate of Front Office Department Completed 1 year at ITC Fortune park Panchwati

Kolkata.

(MAR 24 – FEB 25)

Front Office Associate

Checked In, registered and assigned rooms to hotel guest

Delivered message, mail and packages left for guest and hotel facilities in a timely manner.

Made and confirmed reservation both within and outside the country. Joined as an apprenticeship at ITC Sonar Hotel Kolkata.

(Sept 2023- FEB 2023)

Completed Industrial Training from JW Marriott Hotel Kolkata.

(Feb 2023- June 2023)

Front office Intern

Food & Bevarage Intern

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