Customer-Focused Hospitality Professional with Barista Experience
Resume:
Arizeliz Quinones
Jacksonville, FL *****
**********@*****.***
Professional Summary
I am highly professional, reliable, and skilled at what I do. I am consistently delivering quality work, I stay focused, and take initiative. I am a good communicator and I collaborate well with others, always maintaining a positive attitude. I am organized, adaptable and handle challenges with ease. Authorized to work in the US for any employer
Work Experience
Barista
Sippers Coffee House-Jacksonville, FL
February 2025 to Present
• Brew coffee
• Make smoothies
• Prep food
• Make breakfast sandwiches
• Keep kitchen clean
• Wash and sanitize dishes
• Keep gluten-free area clean
• Take orders
• Handle cash
Sales Associate
Hot Topic-Jacksonville, FL
March 2024 to February 2025
Retailer
• Fold clothing
• Sensor items
• Help renovate store
• Add customers to our loyalty program
• Provide excellent customer service
• Serving customers
• Dealing with customer queries and complaints
• Handling payments
• Inventory for the store
• Maintain cleanliness of the store
• Displaying products
• Helping with special promotions
• Data entry
• Customer service
• Telephone etiquette
• Languages: English, Spanish
Usher/Ticket Taker
Cinemark-Jacksonville, FL
March 2023 to August 2023
Usher
• Kept cleanliness of the theatre
• Check tickets at the entrance
• Guide moviegoers to their assigned seats
• Mange digital ticketing systems
• Enforce policies
• Assist customers by directioning them to the concession stand or bathrooms
• Dealing with customer inquiries or complaints
• Provide excellent customer service
• Inventory for the cinema
• Languages: English, Spanish
Juice Barista
Juice Tap-Jacksonville, FL
July 2021 to October 2021
Barista
• Prepare espresso drinks, smoothies, and detoxes
• Greeting and taking orders
• Personalizing orders
• Handling payments
• Maintaining cleanliness of the store
• Displaying products
• Dealing with customers inquiries or complaints
• Inventory of the store
• Managing the space
• Preparing food and Acai bowls
• Preparing Acai bowl's base and storing it in the freezer
• Prep fruits
• Communicating orders
• Offering recommendations
• Languages: English, Spanish
Education
Post-secondary Education in AA
Florida State College at Jacksonville-Jacksonville, FL February 2025 to Present
Skills
• Sales
• Computer Literacy
• Research
• Training & Development
• Management
• Coffee Experience
• Word
• Computer Skills
• Data Entry
• Cash Handling
• English
• Excel
• Typing
• Leadership
• Food Preparation
• Writing Skills
• Spanish
• Customer Service
• Multilingual
• Merchandising
• Communication Skills
• Microsoft Office
• Barista Experience
• Phone Etiquette
Contact this candidate