CONTACT
Address : Cleveland OH *****
Phone : +1-216-***-****
Email : ******************@*****.***
SKILLS
Motivation to Assist
Medical Billing
Effective Organization
Cadence
ICD-9 Coding and ICD-10 Coding
Financial Record Management
Detail-Oriented Data Management
Medical Documentation Expertise
Medical Office Experience
Skilled in EPIC Patient Documentation
Document Organization
Organizational Filing Systems
Effective Office Management
Positive Professional Attitude
Experienced with Software
Applications
Experienced with Microsoft Word
Epic Systems Expertise
DocuSign Administration
PROFESSIONAL SUMMARY
Certified Medical Billing & Coding professional seeking professional development opportunities. Motivated team member with a strong desire to assist others. Highly recommended for exceptional customer service skills. Possesses extensive knowledge of financial software and demonstrates strong analytical and quantitative abilities. Resourceful and experienced worker with expertise in customer service, coordination, and file management. Detail- oriented team player with exceptional organizational skills, capable of handling multiple projects simultaneously with a high level of accuracy. Equipped with strong problem-solving abilities, always eager to learn and possess excellent communication skills. Poised to contribute to team success and achieve positive results. Dedicated and enthusiastic, ready to tackle new challenges and advance organizational objectives.
WORK HISTORY
Administrative Assistant II, 05/2024 to Current
Cleveland Clinic - Cleveland, USA
Patient Service Representative, 10/2022 to 02/2024 Relate Care - Remote
ATE support & lead, 04/2020 to 05/2022
TEKsystems - Cleveland, USA
• DocuSign & faxes
Enhanced office environment, organizing spaces for better workflow and employee comfort.
•
• Entered data and completed other clerical tasks.
• Managed taking messages and email correspondence Managed paper and electronic filing systems by routing various documents, and managing incoming and outgoing mail.
•
Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services
•
Answered multi-line phone system, routing calls, delivering messages to staff.
•
• Managed patient registration process, confirming data accuracy and completeness.
•
Filed and maintained patient records in accordance with HIPAA regulations.
•
• Working with Epic system & MyChart
• Verified insurance eligibility and coverage for patients. Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
•
Answered incoming calls, scheduled appointments and filed medical records.
•
LARAJANAE JOHNSON
Epic Consultant, 03/2018 to 02/2020
Santa Rosa - Chicago, USA
• Working with Cadence & helping providers with Epic system updates Increased staff proficiency with Epic systems through customized training programs and ongoing support
•
Skilled at working independently and collaboratively in a team environment.
•
Used critical thinking to break down problems, evaluate solutions and make decisions.
•
• Working with Cadence & helping providers with Epic system updates Used critical thinking to break down problems, evaluate solutions and make decisions
•
Increased staff proficiency with Epic systems through customized training programs and ongoing support.
•
EDUCATION
Degree : Medical billing and coding, 11/2021
Valley College - Cleveland, OH
High School Diploma, 06/2016
Cleveland Heights High School - Cleveland Heights
CERTIFICATIONS
Computer Networking Certificate